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What Professional Service Firms Must Do to Thrive
Organizational Development Magazine ArticleDuring economic slowdowns, consulting, law, and accounting firms often start offering services and taking on clients they really shouldn't, just to keep... -
Consultant's Comeuppance (HBR Case Study and Commentary)
Sales & Marketing Magazine ArticleFor ten years, Jeff Patterson's firm, Flynn Fuller Consulting, has worked on projects for financial services giant GloBank. Now Jeff's contact, Bill Holland,... -
Is Your Next Great CEO a Management Consultant?
Organizational Development Digital ArticleCompanies shouldn't overlook this unorthodox path to the C-suite. -
Leading Change from the Top Line: The HBR Interview
Organizational Development Magazine ArticleMost CEOs who specialize in turning around struggling companies focus on costs. But for Fred Hassan, chairman and CEO of Schering-Plough, the primary... -
Just Trying to Help (HBR Case Study and Commentary)
Organizational Development Magazine ArticleEvery year, at the annual summit of Ralston Crane's marketing group, Chief Marketing Officer Ruth McViney homes in on an important organizational objective.... -
Firing Back: How Great Leaders Rebound After Career Disasters
Leadership & Managing People Magazine ArticleAmong the tests of a leader, few are more challenging--and more painful--than recovering from a career catastrophe. Most fallen leaders, in fact, don't... -
Is Your Consultant Enriching Your Judgment - or Retarding it?
Strategy & Execution Digital Articleby Brook Manville (Larry Prusak, Brook Manville, and Tom Davenport are at work on a book on judgment and how to cultivate it as an organizational, not... -
How Not Achieving Something Is the Key to Achieving It
Leadership & Managing People Digital ArticleMany years ago, when I first started my consulting firm, a friend of mine, Jane*, who worked for a large company, suggested I speak with her colleague,... -
Rate Yourself as a Client
Technology & Operations Magazine ArticleThe talent for making good use of professional advisors ranks as one of the most necessary skills for an executive. Certain types of client attitude and... -
How to Buy/Sell Professional Services
Technology & Operations Magazine ArticleThree key concepts are fundamental to professional services, and serve as a guide to the buying or selling of these services. First, a professional service... -
How to Become Ubiquitous
Sales & Marketing Digital ArticleThis post is part of the HBR Insight Center Marketing That Works. It was 8 a.m. on a Tuesday, and I stumbled into my local coffee shop. Laptop in tow... -
Collaborating Well in Large Global Teams
Leadership & Managing People Digital ArticleIt starts with a clear shared objective. -
When Consultants and Clients Clash (HBR Case Study and Commentary)
Leadership & Managing People Magazine ArticleThis fictitious case study by Idalene F. Kesner, the Frank P. Popoff Professor at Indiana University, and Sally Fowler, assistant professor at Victoria... -
When Consultants and Clients Clash (HBR Case Study)
Leadership & Managing People Magazine ArticleThis fictitious case study by Idalene F. Kesner, the Frank P. Popoff Professor at Indiana University, and Sally Fowler, assistant professor at Victoria... -
Why Good Accountants Do Bad Audits (HBR OnPoint Enhanced Edition)
Finance & Accounting Magazine ArticleOn July 30, President Bush signed into law the Sarbanes-Oxley Act addressing corporate accountability. A response to recent financial scandals, the law... -
Preparing for a Pandemic
Leadership & Managing People Magazine ArticleThis month, all of Harvard Business Review's Forethought contributions address avian influenza, its potential to become a pandemic, and the red flags... -
The Rise of the Supertemp
Organizational Development Magazine ArticleFull-time, permanent jobs with large organizations are quite possibly an artifact of a particular moment in economic history--about 60 or 70 years ago.... -
Let's Hold Consultants Accountable for Results
Strategy & Execution Digital ArticleWhen the "right" answer cannot be implemented successfully, it is the wrong answer. -
It's Time to Retire Retirement
Organizational Development Magazine ArticleCompanies have focused so much on downsizing to contain costs that they've largely neglected a looming threat to their competitiveness: a severe shortage... -
The Future Economy Project: Q&A with Dominic Barton
Organizational Development Digital ArticleFuture Economy Sustainability is a Change Management Program Dominic Barton is the global managing partner of McKinsey. McKinsey's Sustainability and...
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Building Innovation at Terrapin Bright Green
Innovation & Entrepreneurship Case Study8.95View Details Describes Terrapin Bright Green, an environmental consulting and strategic planning firm, and its approach for creating integrative, systematic solutions... -
McKinsey & Company: Early Career Choices (A), Spanish Version
Organizational Development Case Study8.95View Details This case profiles the early career choices faced by three McKinsey associates. The A case profiles the dilemma faced by each individual and sets up the... -
Groom Energy Solutions: Selling Efficiency
Strategy & Execution Case Study8.95View Details Groom Energy Solutions helps organizations reduce their energy use and costs through the implementation of energy efficiency measures, which create long-term... -
Reinventing Brainlab (B)
Strategy & Execution Case Study5.00View Details The management of Germany's Brainlab AG, a leading provider of software-driven oncology and surgery solutions, needs to evaluate strategic options for... -
HIV, AIDS and Antigua and Barbuda
Global Business Case Study8.95View Details The case "HIV and AIDS in Antigua and Barbuda" allows for discussion of a wide variety of issues related to the application of sophisticated business... -
Monitor's Opportunities in India (A)
Strategy & Execution Case Study8.95View Details The CEO of a strategy consulting firm must decide which of the firm's functions, if any, to move to India. In particular, he wonders whether business... -
Start-Up as a Service: The Prehype Model
Leadership & Managing People Case Study8.95View Details The case outlines how Henrik Werdelin, the founder of Prehype, launched a new model for how large companies can create growth through innovation, based... -
IBM Technology Group
Technology & Operations Case Study8.95View Details Explores two main issues: how the IBM Technology Group was able to build a robust, scalable, and functional IT platform using packaged enterprise resource... -
ASUSTeK and the Google Nexus 7 Tablet
Strategy & Execution Case Study8.95View Details Days after Jerry Shen introduced a new tablet computer at the Consumer Electronics Show, a Google meeting convinced him to go with a lower price point... -
Managing Knowledge at Booz-Allen & Hamilton: Knowledge On-Line and Off (A)
Leadership & Managing People Case Study8.95View Details Case A: The authors believe that knowledge management is a convergence of at least three factors: an appreciation of knowledge issues, the availability... -
Automation Consulting Services, Portuguese Version
Finance & Accounting Case Study8.95View Details Illustrates the management control challenges that are associated with rapid growth and geographic expansion. Situated at an offsite Executive Committee... -
Aqua Bounty, Spanish Version
Innovation & Entrepreneurship Case Study8.95View Details Valuation of a pre-revenue biotech company at IPO using probability trees and real option techniques. Company is based in Massachusetts and lists in London... -
Barbara Krakow Gallery
Strategy & Execution Case Study8.95View Details The Barbara Krakow Gallery is a successful contemporary art gallery located in Boston. It utilizes a very rare "no haggle pricing" strategy and extended... -
Enron Corp.: May 6, 2001 Sell Recommendation
Finance & Accounting Case Study8.95View Details A consulting firm to institutional investors recommends selling Enron Corp.'s equity short on May 6, 2001, while many sellside analysts are recommending... -
Generation to Generation: Life Cycles of the Family Business
45.00View Details Presents one of the first comprehensive overviews of family business as a specific organizational form. Focusing on the inevitable maturing of families... -
Mavens & Moguls: Creating a New Business Model
Innovation & Entrepreneurship Case Study8.95View Details Mavens & Moguls is a "virtual" marketing-consulting firm of approximately 40 professionals. Examines the processes by which its founder, Paige Arnof-Fenn,... -
Michael Lester at Lachlan Consulting
Leadership & Managing People Case Study8.95View Details Michael Lester, a consultant with Lachlan, was frustrated by his client's unwillingness to provide key data for an important presentation. Lester must... -
Taking Dell Private
Strategy & Execution Case Study8.95View Details In July 2012, Michael Dell, CEO and founder of Dell, Inc., met with a representative of Silver Lake Partners to explore taking his company private. The... -
Coopers & Lybrand in Hungary (C), Spanish Version
Technology & Operations Case Study5.00View Details Coopers & Lybrand open an office in Hungary. -
Critical Mass: The IT Creativity Challenge
Technology & Operations Case Study8.95View Details Critical Mass was a highly successful Internet marketing services firm with a blue chip client list. The rapidly changing Internet environment demanded...
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Career Crush: Is Consulting the Right Career for You?
Career planning Career CrushNo, it’s not all about PowerPoints. -
What Professional Service Firms Must Do to Thrive
Organizational Development Magazine ArticleDuring economic slowdowns, consulting, law, and accounting firms often start offering services and taking on clients they really shouldn't, just to keep... -
Building Innovation at Terrapin Bright Green
Innovation & Entrepreneurship Case Study8.95View Details Describes Terrapin Bright Green, an environmental consulting and strategic planning firm, and its approach for creating integrative, systematic solutions... -
McKinsey & Company: Early Career Choices (A), Spanish Version
Organizational Development Case Study8.95View Details This case profiles the early career choices faced by three McKinsey associates. The A case profiles the dilemma faced by each individual and sets up the... -
Groom Energy Solutions: Selling Efficiency
Strategy & Execution Case Study8.95View Details Groom Energy Solutions helps organizations reduce their energy use and costs through the implementation of energy efficiency measures, which create long-term... -
Reinventing Brainlab (B)
Strategy & Execution Case Study5.00View Details The management of Germany's Brainlab AG, a leading provider of software-driven oncology and surgery solutions, needs to evaluate strategic options for... -
HIV, AIDS and Antigua and Barbuda
Global Business Case Study8.95View Details The case "HIV and AIDS in Antigua and Barbuda" allows for discussion of a wide variety of issues related to the application of sophisticated business... -
Monitor's Opportunities in India (A)
Strategy & Execution Case Study8.95View Details The CEO of a strategy consulting firm must decide which of the firm's functions, if any, to move to India. In particular, he wonders whether business... -
Start-Up as a Service: The Prehype Model
Leadership & Managing People Case Study8.95View Details The case outlines how Henrik Werdelin, the founder of Prehype, launched a new model for how large companies can create growth through innovation, based... -
IBM Technology Group
Technology & Operations Case Study8.95View Details Explores two main issues: how the IBM Technology Group was able to build a robust, scalable, and functional IT platform using packaged enterprise resource...