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When Great Minds Don't Think Alike
Leadership & Managing People Digital ArticleTemple Grandin on how to harness different kinds of thinking for creativity, problem-solving, and innovation. -
How to Write a Cover Letter
Cover letters Best PracticeAdvice for tackling one of the toughest parts of the job-hunting process. -
A Simple Way to Introduce Yourself
Presentation skills AdviceThink: present, past, future. -
6 Pitching Techniques to Use When Budgets Are Tight
Persuasion Digital ArticleHow to persuade a client or senior executive to spend their limited resources. -
How a "Pay-to-Quit" Strategy Can Reveal Your Most Motivated Employees
Organizational Development Digital ArticleEverybody wins with this program. -
The Balanced Scorecard—Measures that Drive Performance
Balanced scorecard Magazine ArticleWhat you measure is what you get. Senior executives understand that their organization’s measurement system strongly affects the behavior of managers and employees. Executives also understand that traditional financial accounting measures like return-on-investment and earnings-per-share can give misleading signals for continuous improvement and innovation—activities today’s competitive environment demands. The traditional financial performance measures worked well […] -
How to Give a Killer Presentation
Leadership & Managing People Magazine ArticleFor more than 30 years, the TED conference series has presented enlightening talks that people enjoy watching. In this article, Anderson, TED's curator,... -
How to Choose the Right Forecasting Technique
Financial analysis Magazine ArticleWhat every manager ought to know about the different kinds of forecasting and the times when they should be used. -
How Apple Is Organized for Innovation
Organizational Development Magazine ArticleWhen Steve Jobs returned to Apple, in 1997, it had a conventional structure for a company of its size and scope. It was divided into business units, each... -
How to Keep Working When You're Just Not Feeling It
Leadership & Managing People Magazine ArticleMotivating yourself is one of the main things that sets high achievers apart, and it's hard. How do you keep pushing onward when your heart isn't into... -
How "Perspective Swaps" Can Unlock Organizational Change
Leadership & Managing People Digital ArticleStepping into a colleague's shoes can reveal surprising new ways of thinking. -
What Having a “Growth Mindset” Actually Means
Managing yourself Digital ArticleDebunking three common misconceptions. -
Driving Organizational Change - Without Abandoning Tradition
Leadership & Managing People Digital ArticleTo shift entrenched ways of thinking, leaders need to understand and respect where people are coming from. -
What Is Strategy?
Strategy Magazine ArticleFor starters, it’s not the same as operational effectiveness. -
How AI Will Transform Project Management
Leadership & Managing People Digital ArticleSteps you can take now to prepare for the future. -
What Does It Actually Take to Build a Data-Driven Culture?
Strategy & Execution Digital ArticleLessons from Kuwait's Gulf Bank. -
The Surprising Power of Questions
Leadership & Managing People Magazine ArticleMuch of an executive's workday is spent asking others for information--requesting status updates from a team leader, for example, or questioning a counterpart... -
Know Your Customers' "Jobs to Be Done"
Sales & Marketing Magazine ArticleFirms have never known more about their customers, but their innovation processes remain hit-or-miss. Why? According to Christensen and his coauthors,... -
The Leader as Coach
Leadership & Managing People Magazine ArticleIn the face of rapid, disruptive change, companies are realizing that managers can't be expected to have all the answers and that command-and-control... -
How to Write a Winning Business Plan
Organizational Development Magazine ArticleA well-conceived business plan is essential to the success of an enterprise. Whether you are starting up a venture, seeking additional capital for an...
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Leadership Voice and Style
Communication Case Study8.95View Details This technical note is used in management communications or strategic communication courses in MBA or executive education programs where students are... -
Kaya Skin Clinic: Creating a Sustainable Competitive Advantage with Customers
Global Business Case Study8.95View Details Kaya Skin Clinic (Kaya) was started in India in 2002. It expanded its operations to the Middle East in 2003. The company's value proposition was to provide... -
The Signals of Big Oil: ExxonMobil Stumbles
Strategy & Execution Case Study8.95View Details In the summer of 2021, an Exxon Mobil Corporation (ExxonMobil) executive was secretly recorded dismissing climate science that his company had publicly... -
Tata Motors' Acquisition of Daewoo Commercial Vehicle Company
Global Business Case Study8.95View Details In January 2004, the chairman of the India-based Tata Group, announced that the Tata Group would focus its efforts on international expansion to become... -
Sustaining the Akshaya Patra Foundation (B)
Leadership & Managing People Case Study5.00View Details The Akshaya Patra Foundation (TAPF), a Bangalore based non-governmental organization (NGO), has been hailed globally for running the world's largest school... -
Banc One--1993
Leadership & Managing People Case Study8.95View Details From a small local bank, Banc One has grown to one of the largest and most profitable banks in the United States under the leadership of its CEO, John... -
Building Innovation at Terrapin Bright Green
Innovation & Entrepreneurship Case Study8.95View Details Describes Terrapin Bright Green, an environmental consulting and strategic planning firm, and its approach for creating integrative, systematic solutions... -
Personnel Problems
Organizational Development Case Study8.95View Details The CEO of an investment management firm must decide what to do about inappropriate actions by two different employees. While both employees are strong... -
Culinarian Cookware: Pondering Price Promotion, Spanish Version
Sales & Marketing Case Study8.95View Details In November of 2006, senior executives at Culinarian Cookware were debating the merits of price promotions for the company's premium cookware products.... -
Amarnath Gupta and Sons: The Family Business
Leadership & Managing People Case Study8.95View Details Amarnath Gupta and Sons was a distributor of lubricants and owner of a petrol pump based in Alwar, Rajasthan, India. The business was originally set up... -
Ready-to-Eat Breakfast Cereal Industry in 1994 (B), Spanish Version
Strategy & Execution Case Study5.00View Details Updates the (A) case. -
How To Use Virtue in Business: Part A
Leadership & Managing People Case Study8.95View Details How important are virtue and character when the future of a company is on the line? How does the leader decide between two pressing options? Set in 1981,... -
The University of Virginia Health System: The Next Generation of Quality Care and Patient Safety (B)
Technology & Operations Case Study5.00View Details This case, a follow-up to "The University of Virginia Health System: The Next Generation of Quality Care and Patient Safety (A)" (UV7975) continues to... -
Airbnb in Amsterdam (B), Portuguese Version
Innovation & Entrepreneurship Case Study5.00View Details In December 2014, the City of Amsterdam and Airbnb announced an MOU to promote responsible home-sharing and to simplify the payment of tourist tax for... -
TaxiForSure: Technical Innovation in The Radio Cab Industry
Leadership & Managing People Case Study8.95View Details The ''Taxi For Sure: Technological Innovation in the Radio Cab Industry'' and ''The Radio Cab Industry (August 2014)'' cases present an example of the... -
The Louvre
Sales & Marketing Case Study8.95View Details Once a royal residence and today one of the most photographed Parisian landmarks, the Louvre, home of iconic masterpieces, was the world's largest and... -
Harvey Golub: Recharging American Express, Spanish Version
Leadership & Managing People Case Study8.95View Details Harvey Golub, CEO American Express, initiated and led a large-scale change process. The case describes the organization he inherited, two successive waves... -
Carrefour China and the Olympic Torch Relay: Managing Corporate Crisis amid Evolving Expectations of Multinational Firms
Global Business Case Study8.95View Details Prior to the 2008 Summer Olympics in Beijing, Chinese people were outraged by repeated interruptions of the Olympic torch relay in Paris on 7 April 2008.... -
Francisco de Narvaez at Tia: Selling the Family Business
Leadership & Managing People Case Study8.95View Details In January 1999, Francisco de Narvaez sold Tia, his family's retail business in Argentina. De Narvaez reflects on the decision to sell and the selling... -
Integrated Project Delivery at Autodesk, Inc (C)
Technology & Operations Case Study5.00View Details Describes Autodesk's engagement in Integrated Project Delivery-a new model of risk management, inter-firm teamwork, and multi-objective (aesthetic, cost,...
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When Great Minds Don't Think Alike
Leadership & Managing People Digital ArticleTemple Grandin on how to harness different kinds of thinking for creativity, problem-solving, and innovation. -
How to Write a Cover Letter
Cover letters Best PracticeAdvice for tackling one of the toughest parts of the job-hunting process. -
A Simple Way to Introduce Yourself
Presentation skills AdviceThink: present, past, future. -
6 Pitching Techniques to Use When Budgets Are Tight
Persuasion Digital ArticleHow to persuade a client or senior executive to spend their limited resources. -
How a "Pay-to-Quit" Strategy Can Reveal Your Most Motivated Employees
Organizational Development Digital ArticleEverybody wins with this program. -
The Balanced Scorecard—Measures that Drive Performance
Balanced scorecard Magazine ArticleWhat you measure is what you get. Senior executives understand that their organization’s measurement system strongly affects the behavior of managers and employees. Executives also understand that traditional financial accounting measures like return-on-investment and earnings-per-share can give misleading signals for continuous improvement and innovation—activities today’s competitive environment demands. The traditional financial performance measures worked well […] -
How to Give a Killer Presentation
Leadership & Managing People Magazine ArticleFor more than 30 years, the TED conference series has presented enlightening talks that people enjoy watching. In this article, Anderson, TED's curator,... -
How to Choose the Right Forecasting Technique
Financial analysis Magazine ArticleWhat every manager ought to know about the different kinds of forecasting and the times when they should be used. -
How Apple Is Organized for Innovation
Organizational Development Magazine ArticleWhen Steve Jobs returned to Apple, in 1997, it had a conventional structure for a company of its size and scope. It was divided into business units, each... -
How to Keep Working When You're Just Not Feeling It
Leadership & Managing People Magazine ArticleMotivating yourself is one of the main things that sets high achievers apart, and it's hard. How do you keep pushing onward when your heart isn't into...