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What Does It Actually Take to Build a Data-Driven Culture?
Strategy & Execution Digital ArticleLessons from Kuwait's Gulf Bank. -
Employees Are Losing Patience with Change Initiatives
Organizational change Digital ArticleA Gartner survey found that employees’ willingness to support enterprise change fell from 74% in 2016 to just 43% in 2022. -
8 Questions About Using AI Responsibly, Answered
AI and machine learning Big IdeaHow to avoid pitfalls around data privacy, bias, misinformation, generative AI, and more. -
Change Management Requires a Change Mindset
Leadership & Managing People Digital ArticleOur ability to manage change hinges on our ability to manage ourselves, including our fears and anxieties. -
CEOs, Step into the Front Lines or Risk Losing Touch
Leadership & Managing People Digital ArticleDriving organizational change requires getting closer to both your employees and customers. -
6 Key Levers of a Successful Organizational Transformation
Organizational Development Digital ArticleLeaders, don't overlook your employees' emotional journey. -
Choosing Strategies for Change (HBR Classic)
Organizational Development Magazine ArticleThe rapid rate of change in the world of management continues to escalate. New government regulations, new products, growth, increased competition, technological... -
Getting Serious About Diversity: Enough Already with the Business Case
Diversity and inclusion Magazine ArticleIt’s time for a new way of thinking. -
Getting Employee Buy-In for Organizational Change
Change management Digital ArticleSix steps to creating a culture that embraces change. -
To Implement Change, You Don’t Need to Convince Everyone at Once
Organizational change Digital ArticleRather than trying to convince skeptics from the outset, start with a small group of enthusiastic people. -
Layoffs That Don't Break Your Company
Organizational Development Magazine ArticleToday layoffs have become companies' default response to the challenges created by advances in technology and global competition. Yet research shows that... -
Organize Your Change Initiative Around Purpose and Benefits
Leadership & Managing People Digital ArticleConnecting a project to core principles - and explaining how it will benefit stakeholders - can spark the motivation required for success. -
7 Metrics to Measure Your Organization's DEI Progress
Organizational Development Digital ArticleBuilding a merit-based culture requires tracking the right data. -
Why Leadership Training Fails--and What to Do About It
Leadership & Managing People Magazine ArticleU.S. corporations spend enormous amounts of money--some $356 billion globally in 2015 alone--on employee training and education, but they aren't getting... -
Diversity and Inclusion Efforts That Really Work
Organizational Development Digital ArticleFive best practices. -
Leading a Midsize Business Through Change
Organizational decision making Digital ArticleSenior leaders can take in valuable employee input while maintaining decision-making authority. -
Competitive Advantage of Corporate Philanthropy
Strategy & Execution Magazine ArticleWhen it comes to philanthropy, executives increasingly see themselves as caught between critics demanding ever higher levels of "corporate social responsibility"... -
Reinventing Performance Management
Employee performance management Magazine ArticleHow one company is rethinking peer feedback and the annual review, and trying to design a system to fuel improvement -
The Secret to Leading Organizational Change Is Empathy
Organizational change Digital ArticleYou’re leading people, after all. -
10 Principles of Effective Organizations
Organizational Development Digital ArticleLessons from the field of organization development.
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The University of Virginia Health System: The Next Generation of Quality Care and Patient Safety (B)
Technology & Operations Case Study5.00View Details This case, a follow-up to "The University of Virginia Health System: The Next Generation of Quality Care and Patient Safety (A)" (UV7975) continues to... -
Harvey Golub: Recharging American Express, Spanish Version
Leadership & Managing People Case Study8.95View Details Harvey Golub, CEO American Express, initiated and led a large-scale change process. The case describes the organization he inherited, two successive waves... -
Pacific Bell: Centrex Reengineering
Technology & Operations Case Study8.95View Details Describes the redesign and rollout of the new order-fulfillment process for a flagship product at Pacific Bell. Pacific Bell is one of the Regional Bell... -
Hewlett-Packard: Culture in Changing Times, Portuguese Version
Organizational Development Case Study8.95View Details HP had been a highly successful and respected company for decades. It was well known for its company culture and management practices--the HP way--which... -
Tradition and Transformation at the Spanish Riding School of Vienna
Leadership & Managing People Case Study8.95View Details The Spanish Riding School (SRS) was an icon of Austrian national identity, the oldest riding school in the world and the primary exponent of the art of... -
ConAgra Foods
Strategy & Execution Case Study8.95View Details In 2002, ConAgra Foods CEO Bruce Rohde was deliberating the next steps in the process of transforming the company from an agribusiness giant to a value-added... -
Note on Cultural Maintenance
Leadership & Managing People Case Study8.95View Details Discusses the role of organizational culture, including a definition and its role in helping an organization to achieve its objectives. Also discuss ways... -
Principles of Family Business System Change
Innovation & Entrepreneurship Case Study8.95View Details Identifies several practical principles to keep in mind when changing a family business system. -
Mabuchi Motor Co. Ltd.
Organizational Development Case Study8.95View Details A year had elapsed since Mabuchi Motor Co. Ltd. of Japan, the world's most successful producer of small electric motors, had implemented a new management... -
Kohler Co. (B)
Finance & Accounting Case Study5.00View Details Supplements the (A) case. -
HBR's 10 Must Reads for New Managers (with bonus article "How Managers Become Leaders" by Michael D. Watkins)
24.95View Details Develop the mindset and presence to successfully manage others for the first time. If you read nothing else on becoming a new manager, read these 10 articles.... -
Syntex Laboratories (A)
Sales & Marketing Case Study8.95View Details A consulting project involving a mathematical model of the sales force indicates that Syntex Labs should nearly double the size of their sales force and... -
Mellon Investor Services
Organizational Development Case Study8.95View Details James Aramanda, head of Mellon Investor Services, must decide how to change the focus of his business. He works with consultants to create a change strategy... -
Even Bigger Change: A Framework for Getting Started at Changing the World
Leadership & Managing People Case Study8.95View Details Presents a framework for leading change in institutions or society, showing leaders how to manage political, economic, or social change by mapping their... -
Healthcare and Social Networks
Technology & Operations Case Study8.95View Details Web 2.0 and social networks are changing the nature of communication, and healthcare is not an exception. In this report some of the experiences about... -
IBM Technology Group
Technology & Operations Case Study8.95View Details Explores two main issues: how the IBM Technology Group was able to build a robust, scalable, and functional IT platform using packaged enterprise resource... -
New Enterprise Associates
Innovation & Entrepreneurship Case Study8.95View Details NEA was established in 1977 and it subsequently morphed into one of the largest venture capital firms in the world. Despite its size and significance,... -
Gucci Group in 2009
Strategy & Execution Case Study8.95View Details The Gucci Group had transformed itself into the world's third largest luxury retailer with multiple brands. The company had performed well even after... -
Merck Latin America (B): Argentina
Organizational Development Case Study5.00View Details Supplements the (A) case. -
GE's Early Dispute Resolution Initiative (B)
Innovation & Entrepreneurship Case Study5.00View Details Early Dispute Resolution (EDR) has proved successful at GE. Yet, when Michael McIlwrath, new counsel at an Italian subsidiary, attempted to translate...
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What Does It Actually Take to Build a Data-Driven Culture?
Strategy & Execution Digital ArticleLessons from Kuwait's Gulf Bank. -
Employees Are Losing Patience with Change Initiatives
Organizational change Digital ArticleA Gartner survey found that employees’ willingness to support enterprise change fell from 74% in 2016 to just 43% in 2022. -
8 Questions About Using AI Responsibly, Answered
AI and machine learning Big IdeaHow to avoid pitfalls around data privacy, bias, misinformation, generative AI, and more. -
Change Management Requires a Change Mindset
Leadership & Managing People Digital ArticleOur ability to manage change hinges on our ability to manage ourselves, including our fears and anxieties. -
CEOs, Step into the Front Lines or Risk Losing Touch
Leadership & Managing People Digital ArticleDriving organizational change requires getting closer to both your employees and customers. -
6 Key Levers of a Successful Organizational Transformation
Organizational Development Digital ArticleLeaders, don't overlook your employees' emotional journey. -
Choosing Strategies for Change (HBR Classic)
Organizational Development Magazine ArticleThe rapid rate of change in the world of management continues to escalate. New government regulations, new products, growth, increased competition, technological... -
Getting Serious About Diversity: Enough Already with the Business Case
Diversity and inclusion Magazine ArticleIt’s time for a new way of thinking. -
Getting Employee Buy-In for Organizational Change
Change management Digital ArticleSix steps to creating a culture that embraces change. -
To Implement Change, You Don’t Need to Convince Everyone at Once
Organizational change Digital ArticleRather than trying to convince skeptics from the outset, start with a small group of enthusiastic people.