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Generative AI Will Change Your Business. Here’s How to Adapt.
Technology and analytics Digital ArticleThe race is on to see which brands can deliver. -
Where Is Tech Going in 2023?
Technology & Operations Digital ArticleSix trends that will define the next year, according to McKinsey experts. -
AI Isn't Ready to Make Unsupervised Decisions
Leadership & Managing People Digital ArticleToday's algorithms still largely lack empathy, ethics, and the ability to see the bigger picture. -
Generative AI Will Enhance - Not Erase - Customer Service Jobs
Technology & Operations Digital ArticleCompanies should start looking now for creative ways to tap the power of human-machine collaboration. -
Mastering the Three Worlds of Information Technology
Technology & Operations Magazine ArticleThe information age has brought with it a host of new technologies--and an overabundance of choices. Managers are hard-pressed to figure out what all... -
How Biometrics Are Transforming the Customer Experience
Innovation Digital ArticleAs technology like facial recognition becomes more pervasive, companies need to prioritize privacy and security. -
Putting the Enterprise Into the Enterprise System
Technology & Operations Magazine ArticleDrawing on a rich set of company examples, Thomas H. Davenport, a professor at the University of Texas's Graduate School of Business, provides a fresh,... -
Innovating in Uncertain Times: Lessons from 2022
AI and machine learning Digital ArticlePlus strategies for driving transformative growth in 2023. -
Getting IT Right (HBR OnPoint Enhanced Edition)
Technology & Operations Magazine ArticleModern information technology started four decades ago, yet in most major corporations, IT remains an expensive mess. This is partly because the relatively... -
Quantum Computing for Business Leaders
IT management Magazine ArticleWill the reality live up to the hype? -
How to Scale AI in Your Organization
Finance & Accounting Digital ArticleTech-savvy companies have started to adopt a new discipline: machine learning operations, or MLOps. -
7 Pressing Cybersecurity Questions Boards Need to Ask
Technology & Operations Digital ArticleDon't leave concerns about critical vulnerabilities for tomorrow. -
Radically Simple IT
Technology & Operations Magazine ArticleMany managers think that developing and rolling out a major IT system is like putting up a warehouse: You build it and you're done. But that does not... -
Leveraging Growth Analytics for B2B Sales
Technology and analytics Digital ArticleLet user-generated insights lead the way. -
The Rebirth of Software as a Service
Technology & Operations Digital ArticleWhat sparked a SaaS crash in 2022 - and why its best days are still to come. -
How Cloud-Based Supercomputing Is Changing R&D
Data management Digital ArticleIt’s making complex simulations easier and more accessible than ever. -
Enterprise 2.0: How a Connected Workforce Innovates
Innovation & Entrepreneurship Magazine ArticleIn this conversation with HBR senior editor Anand P. Raman, McAfee, a principal research scientist at the MIT Sloan School of Management's Center for... -
High-Tech the Old-Fashioned Way: An Interview with Tom Siebel of Siebel Systems
Sales & Marketing Magazine ArticleThere is a growing awareness among corporations that the quality of the customer experience they provide directly affects their bottom line. Many are...
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LGB Bank: Composite Microservices in a Large Global Bank (B)
Finance & Accounting Case Study5.00View Details Case Supplement for Case SMU013 -
Mercado
Finance & Accounting Case Study8.95View Details Corey Leibow eased his car back onto Sand Hill Road in Palo Alto, California. As president and CEO of Mercado, a company that provided the search and... -
Alchemist Accelerator
Innovation & Entrepreneurship Case Study8.95View Details Alchemist Accelerator follows the story of Ravi Belani, founder and Managing Director of Alchemist Accelerator, as he leads one of the leading enterprise-focused... -
Harley-Davidson Motor Co.: Enterprise Software Selection, Portuguese Version
Technology & Operations Case Study8.95View Details Describes Harley-Davidson's decision process for defining and selecting an enterprise-wide procurement software package and the institutional changes... -
All-in On AI: How Smart Companies Win Big with Artificial Intelligence
35.00View Details A fascinating look at the trailblazing companies using artificial intelligence to create new competitive advantage, from the author of the business classic,... -
Enterprise Resource Planning, Technology Note, Spanish Version
Technology & Operations Case Study8.95View Details Introduces the concepts and issues related to Enterprise Resource Planning (ERP) technology. Begins with a stylized example of ERP in action. Aa brief... -
Yunnan Baiyao: Transforming a Chinese State-Owned Enterprise
Global Business Case Study8.95View Details This case tells the story of how Wang Minghui, Chairman of Yunnan Baiyao Group since 1999, transformed a single-product traditional Chinese medicine (TCM)... -
Business Intelligence Software at SYSCO, Chinese Version
Technology & Operations Case Study8.95View Details The large food service company SYSCO has decided to purchase business intelligence (BI) software, a technology intended to provide superior monitoring... -
Arck Systems (F)
Leadership & Managing People Case Study5.00View Details The Arck Systems series of cases describes the dilemmas faced by a senior sales manager in determining a sales compensation plan at an enterprise software... -
Metalco: The SAP Proposal
Technology & Operations Case Study8.95View Details Metalco is a large Australian mining company. It has a rocky history in terms of its effective use of information systems (IS), and there is widespread... -
Mudra Communications
Technology & Operations Case Study8.95View Details In 2006, Mudra Communications (Mudra), the third largest advertising agency in India, is in the middle of an organizational transformation in which information... -
Basware in 2013: Transition to Software as a Service
Leadership & Managing People Case Study8.95View Details (With SaaS, vendors stored a client's data in an external server or in the cloud, and maintained the software and relevant hardware.) Transitioning to... -
LGB Bank: Composite Microservices in a Large Global Bank (C)
Finance & Accounting Case Study5.00View Details Case Supplement for Case SMU013 -
SAP AG in 2006: Driving Corporate Transformation
Strategy & Execution Case Study8.95View Details In April 2006, SAP AG CEO Henning Kagermann faces several critical decisions. Over the past two years, Kagermann has put in place a bold growth strategy... -
Arck Systems (D), Spanish Version
Leadership & Managing People Case Study5.00View Details The Arck Systems series of cases describes the dilemmas faced by a senior sales manager in determining a sales compensation plan at an enterprise software... -
Broadband-X: Enterprise Resource Planning Implementation
Technology & Operations Case Study8.95View Details Broadband-X, is a small-sized electronic contract manufacturing company. The company had been using QuickBooks accounting package and Excel sheets to... -
Strategic IT Transformation at Accenture
Organizational Development Case Study8.95View Details In 2001 Accenture took the bold step of separating from its parent, Arthur Andersen. The new firm that emerged had a bright future ahead, but it also... -
Tabular Labs 2018
Sales & Marketing Case Study8.95View Details Tubular Labs cofounders Allison Stern and Rob Gabel had jumped into the video analytics space, taking on the challenge of figuring out what data could... -
Tektronix, Inc.: Global ERP Implementation
Technology & Operations Case Study8.95View Details Reviews Tektronix's implementation of an Enterprise Resource Planning (ERP) solution in all three of its global business divisions. This case tells the... -
Enterprise Resource Planning Software--Ongoing Maintenance Cost Benefit Analysis
Technology & Operations Case Study8.95View Details The Oracle acquisition of PeopleSoft in 2005 seems like ancient history (at least in technology years). In fact, the PeopleSoft acquisition is not even...
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Generative AI Will Change Your Business. Here’s How to Adapt.
Technology and analytics Digital ArticleThe race is on to see which brands can deliver. -
Where Is Tech Going in 2023?
Technology & Operations Digital ArticleSix trends that will define the next year, according to McKinsey experts. -
AI Isn't Ready to Make Unsupervised Decisions
Leadership & Managing People Digital ArticleToday's algorithms still largely lack empathy, ethics, and the ability to see the bigger picture. -
Generative AI Will Enhance - Not Erase - Customer Service Jobs
Technology & Operations Digital ArticleCompanies should start looking now for creative ways to tap the power of human-machine collaboration. -
Mastering the Three Worlds of Information Technology
Technology & Operations Magazine ArticleThe information age has brought with it a host of new technologies--and an overabundance of choices. Managers are hard-pressed to figure out what all... -
LGB Bank: Composite Microservices in a Large Global Bank (B)
Finance & Accounting Case Study5.00View Details Case Supplement for Case SMU013 -
Mercado
Finance & Accounting Case Study8.95View Details Corey Leibow eased his car back onto Sand Hill Road in Palo Alto, California. As president and CEO of Mercado, a company that provided the search and... -
How Biometrics Are Transforming the Customer Experience
Innovation Digital ArticleAs technology like facial recognition becomes more pervasive, companies need to prioritize privacy and security. -
Alchemist Accelerator
Innovation & Entrepreneurship Case Study8.95View Details Alchemist Accelerator follows the story of Ravi Belani, founder and Managing Director of Alchemist Accelerator, as he leads one of the leading enterprise-focused... -
Harley-Davidson Motor Co.: Enterprise Software Selection, Portuguese Version
Technology & Operations Case Study8.95View Details Describes Harley-Davidson's decision process for defining and selecting an enterprise-wide procurement software package and the institutional changes...