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What Does It Actually Take to Build a Data-Driven Culture?
Strategy & Execution Digital ArticleLessons from Kuwait's Gulf Bank. -
The Leader as Coach
Leadership & Managing People Magazine ArticleIn the face of rapid, disruptive change, companies are realizing that managers can't be expected to have all the answers and that command-and-control... -
Employees Are Losing Patience with Change Initiatives
Organizational change Digital ArticleA Gartner survey found that employees’ willingness to support enterprise change fell from 74% in 2016 to just 43% in 2022. -
Consulting Is More Than Giving Advice
Management Magazine ArticleBy building on a hierarchy of goals, consultants and managers can work toward mutual interests. -
8 Questions About Using AI Responsibly, Answered
AI and machine learning Big IdeaHow to avoid pitfalls around data privacy, bias, misinformation, generative AI, and more. -
Make Your Values Mean Something
Organizational Development Magazine ArticleTake a look at this list of corporate values: Communication. Respect. Integrity. Excellence. They sound pretty good, don't they? Maybe they even resemble... -
Why Diversity Programs Fail
Behavioral science Magazine ArticleAnd what works better -
Strategies for Learning from Failure
Organizational Development Magazine ArticleMany executives believe that all failure is bad (although it usually provides lessons)-and that learning from it is pretty straightforward. The author,... -
Cracking the Code of Sustained Collaboration
Leadership & Managing People Magazine ArticleWhen most organizations strive to increase collaboration, they approach it too narrowly: as a value to cultivate--not a skill to teach. So they create... -
Strategic Management for Competitive Advantage
Strategic planning Magazine ArticleHow some large companies infuse their planning process with new entrepreneurial vigor, maintaining market leadership over the long haul. -
Change Management Requires a Change Mindset
Leadership & Managing People Digital ArticleOur ability to manage change hinges on our ability to manage ourselves, including our fears and anxieties. -
CEOs, Step into the Front Lines or Risk Losing Touch
Leadership & Managing People Digital ArticleDriving organizational change requires getting closer to both your employees and customers. -
6 Key Levers of a Successful Organizational Transformation
Organizational Development Digital ArticleLeaders, don't overlook your employees' emotional journey. -
Embracing Agile
Organizational Development Magazine ArticleOver the past 25 to 30 years, agile innovation methods have greatly increased success rates in software development, improved quality and speed to market,... -
Choosing Strategies for Change (HBR Classic)
Organizational Development Magazine ArticleThe rapid rate of change in the world of management continues to escalate. New government regulations, new products, growth, increased competition, technological... -
Getting Serious About Diversity: Enough Already with the Business Case
Diversity and inclusion Magazine ArticleIt’s time for a new way of thinking. -
Getting Employee Buy-In for Organizational Change
Change management Digital ArticleSix steps to creating a culture that embraces change. -
To Implement Change, You Don’t Need to Convince Everyone at Once
Organizational change Digital ArticleRather than trying to convince skeptics from the outset, start with a small group of enthusiastic people. -
Adaptability: The New Competitive Advantage
Strategy & Execution Magazine ArticleTraditional approaches to strategy assume that the world is relatively stable and predictable. But globalization, new technologies, and greater transparency... -
The Future of Leadership Development
Leadership & Managing People SpotlightCompanies spend heavily on executive education but often get a meager return on their investment. That's because business schools and other traditional...
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The University of Virginia Health System: The Next Generation of Quality Care and Patient Safety (B)
Technology & Operations Case Study5.00View Details This case, a follow-up to "The University of Virginia Health System: The Next Generation of Quality Care and Patient Safety (A)" (UV7975) continues to... -
Harvey Golub: Recharging American Express, Spanish Version
Leadership & Managing People Case Study8.95View Details Harvey Golub, CEO American Express, initiated and led a large-scale change process. The case describes the organization he inherited, two successive waves... -
Pacific Bell: Centrex Reengineering
Technology & Operations Case Study8.95View Details Describes the redesign and rollout of the new order-fulfillment process for a flagship product at Pacific Bell. Pacific Bell is one of the Regional Bell... -
Hewlett-Packard: Culture in Changing Times, Portuguese Version
Organizational Development Case Study8.95View Details HP had been a highly successful and respected company for decades. It was well known for its company culture and management practices--the HP way--which... -
Creating Great Choices: A Leader's Guide to Integrative Thinking
32.00View Details Move Beyond Trade-Off Thinking. When it comes to our hardest choices, it can seem as though making trade-offs is inevitable. But what about those crucial... -
Tradition and Transformation at the Spanish Riding School of Vienna
Leadership & Managing People Case Study8.95View Details The Spanish Riding School (SRS) was an icon of Austrian national identity, the oldest riding school in the world and the primary exponent of the art of... -
ConAgra Foods
Strategy & Execution Case Study8.95View Details In 2002, ConAgra Foods CEO Bruce Rohde was deliberating the next steps in the process of transforming the company from an agribusiness giant to a value-added... -
Alive at Work: The Neuroscience of Helping Your People Love What They Do
16.00View Details Poll after poll has confirmed that an astonishing number of workers are disengaged from their work. Why is this happening? And how can we fix the problem?... -
Note on Cultural Maintenance
Leadership & Managing People Case Study8.95View Details Discusses the role of organizational culture, including a definition and its role in helping an organization to achieve its objectives. Also discuss ways... -
Workforce Wisdom: How to Recruit, Hire, Coach, Motivate, and Retain Your Top Talent
Organizational Development Special Offer195.00View Details If great talent is hard to find, it's even harder to keep. This specially priced 7-volume set provides insights into what it takes to recruit, hire, motivate,... -
Yum! China
Sales & Marketing Case Study8.95View Details Since the first KFC opened in China in 1987, Yum--under Sam Su's leadership--had built the largest restaurant company by far in mainland China. Averaging... -
Principles of Family Business System Change
Innovation & Entrepreneurship Case Study8.95View Details Identifies several practical principles to keep in mind when changing a family business system. -
Mabuchi Motor Co. Ltd.
Organizational Development Case Study8.95View Details A year had elapsed since Mabuchi Motor Co. Ltd. of Japan, the world's most successful producer of small electric motors, had implemented a new management... -
Kohler Co. (B)
Finance & Accounting Case Study5.00View Details Supplements the (A) case. -
HBR's 10 Must Reads for New Managers (with bonus article "How Managers Become Leaders" by Michael D. Watkins)
24.95View Details Develop the mindset and presence to successfully manage others for the first time. If you read nothing else on becoming a new manager, read these 10 articles.... -
Syntex Laboratories (A)
Sales & Marketing Case Study8.95View Details A consulting project involving a mathematical model of the sales force indicates that Syntex Labs should nearly double the size of their sales force and... -
Mellon Investor Services
Organizational Development Case Study8.95View Details James Aramanda, head of Mellon Investor Services, must decide how to change the focus of his business. He works with consultants to create a change strategy... -
Vicarsa (B): What Went Wrong with the Sale?
Sales & Marketing Case Study5.00View Details Part (B) of this case provides information not previously available in Part (A), leading to a chance to reflect on the caution necessary in solving problems... -
HBR's 10 Must Reads Boxed Set with Bonus Emotional Intelligence (7 Books)
150.00View Details You want the most important ideas on management all in one place. Now you can have them--in a set of HBR's 10 Must Reads, available as a 7-volume paperback... -
Electric Maze Exercise
Organizational Development Case Study8.95View Details This team-based exercise uses an educational tool called "The Electric Maze," developed by Interel Corp., to teach insights about the social and psychological...
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What Does It Actually Take to Build a Data-Driven Culture?
Strategy & Execution Digital ArticleLessons from Kuwait's Gulf Bank. -
The Leader as Coach
Leadership & Managing People Magazine ArticleIn the face of rapid, disruptive change, companies are realizing that managers can't be expected to have all the answers and that command-and-control... -
Employees Are Losing Patience with Change Initiatives
Organizational change Digital ArticleA Gartner survey found that employees’ willingness to support enterprise change fell from 74% in 2016 to just 43% in 2022. -
Consulting Is More Than Giving Advice
Management Magazine ArticleBy building on a hierarchy of goals, consultants and managers can work toward mutual interests. -
8 Questions About Using AI Responsibly, Answered
AI and machine learning Big IdeaHow to avoid pitfalls around data privacy, bias, misinformation, generative AI, and more. -
Make Your Values Mean Something
Organizational Development Magazine ArticleTake a look at this list of corporate values: Communication. Respect. Integrity. Excellence. They sound pretty good, don't they? Maybe they even resemble... -
Why Diversity Programs Fail
Behavioral science Magazine ArticleAnd what works better -
Strategies for Learning from Failure
Organizational Development Magazine ArticleMany executives believe that all failure is bad (although it usually provides lessons)-and that learning from it is pretty straightforward. The author,... -
Cracking the Code of Sustained Collaboration
Leadership & Managing People Magazine ArticleWhen most organizations strive to increase collaboration, they approach it too narrowly: as a value to cultivate--not a skill to teach. So they create... -
Strategic Management for Competitive Advantage
Strategic planning Magazine ArticleHow some large companies infuse their planning process with new entrepreneurial vigor, maintaining market leadership over the long haul.