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AI Can Help You Ask Better Questions — and Solve Bigger Problems
Technology and analytics Digital ArticleLeaders should focus less on automation and more on innovation. -
3 Strategies for Making Better, More Informed Decisions
Cognitive bias Digital ArticleHow to overcome the limitations of our self-serving biases. -
The Balanced Scorecard—Measures that Drive Performance
Balanced scorecard Magazine ArticleWhat you measure is what you get. Senior executives understand that their organization’s measurement system strongly affects the behavior of managers and employees. Executives also understand that traditional financial accounting measures like return-on-investment and earnings-per-share can give misleading signals for continuous improvement and innovation—activities today’s competitive environment demands. The traditional financial performance measures worked well […] -
How to Avoid the Ethical Nightmares of Emerging Technology
AI and machine learning Big IdeaA framework for navigating the worst of what AI, quantum computing, and other new technologies could create. -
The Questions Every Entrepreneur Must Answer
Innovation & Entrepreneurship Magazine ArticleDiversify your product line. Stick to your knitting. Hire a professional manager. Watch fixed costs. Those are some of the suggestions that entrepreneurs... -
How "Perspective Swaps" Can Unlock Organizational Change
Leadership & Managing People Digital ArticleStepping into a colleague's shoes can reveal surprising new ways of thinking. -
Driving Organizational Change - Without Abandoning Tradition
Leadership & Managing People Digital ArticleTo shift entrenched ways of thinking, leaders need to understand and respect where people are coming from. -
What Is Disruptive Innovation?
Strategy & Execution Magazine ArticleFor the past 20 years, the theory of disruptive innovation has been enormously influential in business circles and a powerful tool for predicting which... -
What Is Strategy?
Strategy & Execution HBR BestsellerToday's dynamic markets and technologies have called into question the sustainability of competitive advantage. Under pressure to improve productivity,... -
The Five Stages of Small Business Growth
Entrepreneurial management Magazine ArticleNo researcher has explored the earliest period of a business’s development in detail—until now. -
Know Your Customers' "Jobs to Be Done"
Sales & Marketing Magazine ArticleFirms have never known more about their customers, but their innovation processes remain hit-or-miss. Why? According to Christensen and his coauthors,... -
The Elements of Good Judgment
Leadership & Managing People Magazine ArticleJudgment--the ability to combine personal qualities with relevant knowledge and experience to form opinions and make decisions--is "the core of exemplary... -
How to Write a Winning Business Plan
Organizational Development Magazine ArticleA well-conceived business plan is essential to the success of an enterprise. Whether you are starting up a venture, seeking additional capital for an... -
Generative AI Has an Intellectual Property Problem
Technology & Operations Digital ArticleStrategies to help companies mitigate the legal risk and ensure they're in compliance with the law. -
The Ordinary Heroes of the Taj
Organizational Development Magazine ArticleWhen terrorists attacked the Indian city of Mumbai in 2008, employees of the Taj Mumbai hotel displayed uncommon valor. They placed the safety of guests... -
What Is Web3?
Technology & Operations Big IdeaWeb3 is being touted as the future of the internet. The vision for this new, blockchain-based web includes cryptocurrencies, NFTs, DAOs, decentralized... -
Employees Are Losing Patience with Change Initiatives
Organizational change Digital ArticleA Gartner survey found that employees’ willingness to support enterprise change fell from 74% in 2016 to just 43% in 2022. -
The Five Competitive Forces That Shape Strategy
Strategy & Execution HBR BestsellerIn 1979, a young associate professor at Harvard Business School published his first article for HBR, "How Competitive Forces Shape Strategy." In the years... -
Leader's Framework for Decision Making
Leadership & Managing People Magazine ArticleSnowden and Boone have formed a new perspective on leadership and decision making that's based on complexity science. The result is the Cynefin framework,... -
What VUCA Really Means for You
Strategic planning Magazine ArticleIt’s become a trendy managerial acronym: VUCA, short for volatility, uncertainty, complexity, and ambiguity, and a catchall for “Hey, it’s crazy out there!” It’s also misleading: VUCA conflates four distinct types of challenges that demand four distinct types of responses. That makes it difficult to know how to approach a challenging situation and easy to […]
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Tata Motors' Acquisition of Daewoo Commercial Vehicle Company
Global Business Case Study8.95View Details In January 2004, the chairman of the India-based Tata Group, announced that the Tata Group would focus its efforts on international expansion to become... -
Banc One--1993
Leadership & Managing People Case Study8.95View Details From a small local bank, Banc One has grown to one of the largest and most profitable banks in the United States under the leadership of its CEO, John... -
Negotiate in a Crisis: Oil Disaster in the Argentine Sea. Confidential Instructions for the National Government Negotiator, Spanish Version
Sales & Marketing Case Study5.00View Details The case aims to exercise skills in decision-making, negotiations, and conflict resolution in extreme crisis management. It is a multi-party negotiation:... -
Culinarian Cookware: Pondering Price Promotion, Spanish Version
Sales & Marketing Case Study8.95View Details In November of 2006, senior executives at Culinarian Cookware were debating the merits of price promotions for the company's premium cookware products.... -
Tools from "The Innovator's Guide to Growth"
69.95View Details There's a pervasive belief that innovation is random and unpredictable. The Innovator's Guide to Growth, however, argues that there are patterns that... -
Ready-to-Eat Breakfast Cereal Industry in 1994 (B), Spanish Version
Strategy & Execution Case Study5.00View Details Updates the (A) case. -
Capital Coast Health Limited: Being a Good Employer in the Midst of Change (A)
Global Business Case Study8.95View Details Capital Coast Health Limited is a public healthcare facility in central New Zealand. The new chief executive is confronted with serious internal problems... -
The Louvre
Sales & Marketing Case Study8.95View Details Once a royal residence and today one of the most photographed Parisian landmarks, the Louvre, home of iconic masterpieces, was the world's largest and... -
Daka International, Inc. (B)
Organizational Development Case Study5.00View Details Describes the resolution to the dilemma raised in the (A) case. -
Harvey Golub: Recharging American Express, Spanish Version
Leadership & Managing People Case Study8.95View Details Harvey Golub, CEO American Express, initiated and led a large-scale change process. The case describes the organization he inherited, two successive waves... -
Carrefour China and the Olympic Torch Relay: Managing Corporate Crisis amid Evolving Expectations of Multinational Firms
Global Business Case Study8.95View Details Prior to the 2008 Summer Olympics in Beijing, Chinese people were outraged by repeated interruptions of the Olympic torch relay in Paris on 7 April 2008.... -
LinkedIn (A)
Strategy & Execution Case Study8.95View Details In the summer of 2005, LinkedIn, a two-year-old start-up, was choosing between two options to monetize its 5 million business people network. Members... -
Francisco de Narvaez at Tia: Selling the Family Business
Leadership & Managing People Case Study8.95View Details In January 1999, Francisco de Narvaez sold Tia, his family's retail business in Argentina. De Narvaez reflects on the decision to sell and the selling... -
Sunkist Growers, Inc.
Sales & Marketing Case Study8.95View Details A new media strategy for lemon advertising involving the concentration of the entire budget in a single-print vehicle, is under consideration. -
Melissa Wood Health: How to Win in the Creator Economy
Leadership & Managing People Case Study8.95View Details In October 2020, Melissa Wood-Tepperberg, founder of the digital subscription wellness platform Melissa Wood Health (MWH) and creator of 'The MWH Method,'... -
Qualcomm Incorporated 2011 Update, Spanish Version
Strategy & Execution Case Study5.00View Details Qualcomm in 2009 and 2010 experienced both the worst of times and the best of times. During the "great recession" of 2009, smartphones growth stalled,... -
Tata Motors' Integration of Daewoo Commercial Vehicle Company
Global Business Case Study8.95View Details In January 2004, the chairman of the India-based Tata Group, announced that the Tata Group would focus its efforts on international expansion to become... -
Honest Tea
Finance & Accounting Case Study8.95View Details This case examines the decisions of Seth Goldman and Barry Nalebuff, founders of Honest Tea. Honest Tea is a start-up in the ready-to-drink tea market.... -
A Strategic Marketing Plan to Successfully Deliver Your Professional Brand
Sales & Marketing Case Study8.95View Details This exercise will help students understand how to develop a Strategic Marketing Plan: an essential skill, but one that many business, government, and... -
Peer Feedback At Stress Engineering Services, Inc. (B): Process Design for the 21st Century
Leadership & Managing People Case Study5.00View Details Donya Brewer, the Director of Human Resources at Stress Engineering Services , was asked to evaluate the firm's peer feedback system and update it to...
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AI Can Help You Ask Better Questions — and Solve Bigger Problems
Technology and analytics Digital ArticleLeaders should focus less on automation and more on innovation. -
3 Strategies for Making Better, More Informed Decisions
Cognitive bias Digital ArticleHow to overcome the limitations of our self-serving biases. -
The Balanced Scorecard—Measures that Drive Performance
Balanced scorecard Magazine ArticleWhat you measure is what you get. Senior executives understand that their organization’s measurement system strongly affects the behavior of managers and employees. Executives also understand that traditional financial accounting measures like return-on-investment and earnings-per-share can give misleading signals for continuous improvement and innovation—activities today’s competitive environment demands. The traditional financial performance measures worked well […] -
How to Avoid the Ethical Nightmares of Emerging Technology
AI and machine learning Big IdeaA framework for navigating the worst of what AI, quantum computing, and other new technologies could create. -
The Questions Every Entrepreneur Must Answer
Innovation & Entrepreneurship Magazine ArticleDiversify your product line. Stick to your knitting. Hire a professional manager. Watch fixed costs. Those are some of the suggestions that entrepreneurs... -
How "Perspective Swaps" Can Unlock Organizational Change
Leadership & Managing People Digital ArticleStepping into a colleague's shoes can reveal surprising new ways of thinking. -
Driving Organizational Change - Without Abandoning Tradition
Leadership & Managing People Digital ArticleTo shift entrenched ways of thinking, leaders need to understand and respect where people are coming from. -
What Is Disruptive Innovation?
Strategy & Execution Magazine ArticleFor the past 20 years, the theory of disruptive innovation has been enormously influential in business circles and a powerful tool for predicting which... -
What Is Strategy?
Strategy & Execution HBR BestsellerToday's dynamic markets and technologies have called into question the sustainability of competitive advantage. Under pressure to improve productivity,... -
The Five Stages of Small Business Growth
Entrepreneurial management Magazine ArticleNo researcher has explored the earliest period of a business’s development in detail—until now.