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Change management

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  • AI Can Help You Ask Better Questions — and Solve Bigger Problems

    Technology and analytics Digital Article
    • Hal Gregersen
    • Nicola Morini Bianzino
    Leaders should focus less on automation and more on innovation.
    • Save
    • Share
    • May 26, 2023
  • How "Perspective Swaps" Can Unlock Organizational Change

    Leadership & Managing People Digital Article
    • Rebecca Hinds
    Stepping into a colleague's shoes can reveal surprising new ways of thinking.
    • Save
    • Share
    • Buy Copies
    • May 16, 2023
  • Driving Organizational Change - Without Abandoning Tradition

    Leadership & Managing People Digital Article
    • Gianpiero Petriglieri
    To shift entrenched ways of thinking, leaders need to understand and respect where people are coming from.
    • Save
    • Share
    • Buy Copies
    • April 24, 2023
  • Employees Are Losing Patience with Change Initiatives

    Organizational change Digital Article
    • Cian O Morain
    • Peter Aykens
    A Gartner survey found that employees’ willingness to support enterprise change fell from 74% in 2016 to just 43% in 2022.
    • Save
    • Share
    • May 09, 2023
  • The Most Successful Approaches to Leading Organizational Change

    Change management Digital Article
    • Deborah Rowland
    • Michael Thorley
    • Nicole Brauckmann
    A closer look at four distinct ways to drive transformation.
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    • April 20, 2023
  • How to Deal with Resistance to Change (HBR Classic)

    Organizational Development Magazine Article
    • Paul R. Lawrence
    Two studies investigating resistance to change reveal that the social aspects of change, rather than the technological aspects, cause the most strident...
    • Save
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    • Buy Copies
    • From the January 1969 Issue
  • Change Management Requires a Change Mindset

    Leadership & Managing People Digital Article
    • April Rinne
    Our ability to manage change hinges on our ability to manage ourselves, including our fears and anxieties.
    • Save
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    • Buy Copies
    • May 18, 2023
  • The Hard Side of Change Management

    Leadership & Managing People Magazine Article
    • Harold L. Sirkin
    • Perry Keenan
    • Alan Jackson
    Everyone agrees that managing change is tough, but few can agree on how to do it. Most experts are obsessed with "soft" issues, such as culture and motivation,...
    • Save
    • Share
    • Buy Copies
    • October 01, 2005
  • How to Survive a Recession and Thrive Afterward

    Organizational Development Magazine Article
    • Walter Frick
    According to an analysis led by Ranjay Gulati, during the recessions of 1980, 1990, and 2000, 17% of the 4,700 public companies studied fared very badly:...
    • Save
    • Share
    • Buy Copies
    • From the May–June 2019 Issue
  • CEOs, Step into the Front Lines or Risk Losing Touch

    Leadership & Managing People Digital Article
    • Bill Taylor
    Driving organizational change requires getting closer to both your employees and customers.
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    • May 24, 2023
  • Ten Reasons People Resist Change

    Leadership & Managing People Digital Article
    • Rosabeth Moss Kanter
    Which ones are hurting your company?
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    • September 25, 2012
  • 6 Key Levers of a Successful Organizational Transformation

    Organizational Development Digital Article
    • Andrew White
    • Michael Wheelock
    • Adam Canwell
    • Michael Smets
    Leaders, don't overlook your employees' emotional journey.
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    • May 10, 2023
  • Putting the Balanced Scorecard to Work

    Finance & Accounting Magazine Article
    • Robert S. Kaplan
    • David P. Norton
    In an earlier, groundbreaking article, Balanced Scorecard -- Measures That Drive Performance, the authors proposed a new measurement system that provided...
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    • September 01, 1993
  • 4 Actions Transformational Leaders Take

    Finance & Accounting Digital Article
    • David Lancefield
    • Christian Rangen
    Because the status quo won't cut it.
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    • May 05, 2021
  • Choosing Strategies for Change (HBR Classic)

    Organizational Development Magazine Article
    • John P. Kotter
    • Leonard A. Schlesinger
    The rapid rate of change in the world of management continues to escalate. New government regulations, new products, growth, increased competition, technological...
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    • From the July–August 2008 Issue
  • Getting Employee Buy-In for Organizational Change

    Change management Digital Article
    • Andrea Belk Olson
    Six steps to creating a culture that embraces change.
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    • February 06, 2023
  • Office of Strategy Management

    Strategy & Execution Magazine Article
    • Robert S. Kaplan
    • David P. Norton
    There is a disconnect in most companies between strategy formulation and strategy execution. On average, 95% of a company's employees are unaware of,...
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    • From the October 2005 Issue
  • Implementing New Technology

    Technology & Operations Magazine Article
    • Dorothy Leonard-Barton
    • William A. Kraus
    When introducing a new technology to their company, implementation managers must bridge the gap between the designers and the users of the innovation,...
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    • From the November 1985 Issue
  • Global Business Speaks English

    Global Business Magazine Article
    • Tsedal Neeley
    Like it or not, English is the global language of business. Today 1.75 billion people speak English at a useful level--that's one in four of us. Multinational...
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    • From the May 2012 Issue
  • An Agile Approach to Change Management

    Strategy & Execution Digital Article
    • Sarah Jensen Clayton
    Six lessons on moving quickly under pressure.
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    • January 11, 2021
  • Capital Coast Health Limited: Being a Good Employer in the Midst of Change (A)

    Global Business Case Study
    • Anne Marie Francesco
    • Alvin Hwang
    8.95
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    Capital Coast Health Limited is a public healthcare facility in central New Zealand. The new chief executive is confronted with serious internal problems...
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    • February 21, 2005
  • Harvey Golub: Recharging American Express, Spanish Version

    Leadership & Managing People Case Study
    • David A. Garvin
    • Artemis March
    8.95
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    Harvey Golub, CEO American Express, initiated and led a large-scale change process. The case describes the organization he inherited, two successive waves...
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    • February 27, 1996
  • Peer Feedback At Stress Engineering Services, Inc. (B): Process Design for the 21st Century

    Leadership & Managing People Case Study
    • Joseph K Kavanaugh
    • Sanjay Mehta
    • Donya Brewer
    5.00
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    Donya Brewer, the Director of Human Resources at Stress Engineering Services , was asked to evaluate the firm's peer feedback system and update it to...
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    • April 01, 2018
  • EDM (Energie du Mali)

    Leadership & Managing People Case Study
    • Jose Gomez-Ibanez
    8.95
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    In the spring of 2005, the government of Mali was negotiating major changes in the concession of Energie du Mali (EDM), the private firm that operated...
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    • September 25, 2005
  • Groom Energy Solutions: Selling Efficiency

    Strategy & Execution Case Study
    • Michael W. Toffel
    • Kira Fabrizio
    • Stephanie van Sice
    8.95
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    Groom Energy Solutions helps organizations reduce their energy use and costs through the implementation of energy efficiency measures, which create long-term...
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    • February 01, 2013
  • Capital Coast Health Limited: Being a Good Employer in the Midst of Change (B)

    Global Business Case Study
    • Anne Marie Francesco
    • Alvin Hwang
    5.00
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    The new chief executive officer of Capital Coast Health Limited, a government funded healthcare provider, has made many changes and succeeded in substantially...
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    • February 21, 2005
  • Innovation at GSA: Zero Environmental Footprint and the Extreme Challenge (A)

    Leadership & Managing People Case Study
    • Steven Kelman
    • James Quinn
    • Patricia Garcia-Rios
    8.95
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    In 2010, Martha Johnson, new Administrator of the General Services Agency (GSA), advanced the Zero Environmental Footprint (ZEF) initiative-a sustainability...
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    • March 28, 2017
  • Amazon.com: Evolving Into Offline Retail

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    • Won-Yong Oh
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    In late 2015, Amazon.com, Inc. (Amazon) opened its first brick-and-mortar Amazon Books store in the United States. Amazon had invested heavily in expanding...
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    • February 15, 2018
  • Thierry Porté

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    • Leslie A. Perlow
    • Matthew Preble
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    • November 06, 2019
  • Rob Waldron at SCORE! Educational Centers (Abridged)

    Leadership & Managing People Case Study
    • David A. Thomas
    • Stephanie Woerner
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    Describes Rob Waldron's actions upon assuming leadership of SCORE! Educational Centers, an after-school tutoring enterprise. Examines the issue of acquiring...
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    • October 10, 2000
  • Principles of Family Business System Change

    Innovation & Entrepreneurship Case Study
    • John A. Davis
    8.95
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    Identifies several practical principles to keep in mind when changing a family business system.
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    • July 01, 2005
  • Climate Challenges for Cities: Introduction to Issues and Actions in the United States

    Leadership & Managing People Case Study
    • Rosabeth Moss Kanter
    • Catarina Martinez
    8.95
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    This background Note introduces the implications of climate change (global warming) for American cities. In the U.S., partisan political divides and unaddressed...
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    • March 22, 2022
  • Social Justice at the Stratford Festival (A)

    Organizational Development Case Study
    • Gerard Seijts
    • Vania Sakelaris
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    On March 20, 2020, in an effort to stem the transmission of the COVID-19 pandemic and under the direction of government officials, Canada's Stratford...
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    • March 25, 2021
  • Options for growth: The case of Haier (A)

    Strategy & Execution Case Study
    • Franziska Frank
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    The cases focus on how Zhang Ruimin, CEO of the Qingdao refrigerator factory, managed to turn around a nearly bankrupt factory which produced bad quality...
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    • December 20, 2010
  • The Future of Management

    Leadership & Managing People Book
    • Gary Hamel
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    What fuels long-term business success? Not operational excellence, technology breakthroughs, or new business models, but management innovation--new ways...
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    • October 09, 2007
  • HBR's 10 Must Reads Boxed Set with Bonus Emotional Intelligence (7 Books)

    Leadership & Managing People Book
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  • Health for All: Dr. Reddy's Laboratories and Rural India (B)

    Strategy & Execution Case Study
    • Charles Dhanaraj
    • Athanasios Kondis
    • Chandrasekhar Sripada
    • Padma Rajeswari Tata
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    Supplement to case IMD848. This two-part case series is set in India and examines the challenges encountered by a leading Indian pharmaceutical company,...
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    • June 22, 2016
  • Electric Maze Exercise

    Organizational Development Case Study
    • Amy C. Edmondson
    • Hanna Rodriguez-Farrar
    8.95
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    This team-based exercise uses an educational tool called "The Electric Maze," developed by Interel Corp., to teach insights about the social and psychological...
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    • October 08, 2003
  • Even Bigger Change: A Framework for Getting Started at Changing the World

    Leadership & Managing People Case Study
    • Rosabeth Moss Kanter
    8.95
    View Details
    Presents a framework for leading change in institutions or society, showing leaders how to manage political, economic, or social change by mapping their...
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    • March 29, 2005
  • The New LAX: Ready for Takeoff?

    Organizational Development Case Study
    • Boris Groysberg
    • Kerry Herman
    • Carin-Isabel Knoop
    8.95
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    The case highlights the challenges and successes LAX CEO Deborah Flint and Board Chair Sean Burton have achieved from Flint's arrival in 2015 to December...
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    • December 02, 2019
  • AI Can Help You Ask Better Questions — and Solve Bigger Problems

    Technology and analytics Digital Article
    • Hal Gregersen
    • Nicola Morini Bianzino
    Leaders should focus less on automation and more on innovation.
    • Save
    • Share
    • May 26, 2023
  • How "Perspective Swaps" Can Unlock Organizational Change

    Leadership & Managing People Digital Article
    • Rebecca Hinds
    Stepping into a colleague's shoes can reveal surprising new ways of thinking.
    • Save
    • Share
    • Buy Copies
    • May 16, 2023
  • Driving Organizational Change - Without Abandoning Tradition

    Leadership & Managing People Digital Article
    • Gianpiero Petriglieri
    To shift entrenched ways of thinking, leaders need to understand and respect where people are coming from.
    • Save
    • Share
    • Buy Copies
    • April 24, 2023
  • Employees Are Losing Patience with Change Initiatives

    Organizational change Digital Article
    • Cian O Morain
    • Peter Aykens
    A Gartner survey found that employees’ willingness to support enterprise change fell from 74% in 2016 to just 43% in 2022.
    • Save
    • Share
    • May 09, 2023
  • The Most Successful Approaches to Leading Organizational Change

    Change management Digital Article
    • Deborah Rowland
    • Michael Thorley
    • Nicole Brauckmann
    A closer look at four distinct ways to drive transformation.
    • Save
    • Share
    • April 20, 2023
  • How to Deal with Resistance to Change (HBR Classic)

    Organizational Development Magazine Article
    • Paul R. Lawrence
    Two studies investigating resistance to change reveal that the social aspects of change, rather than the technological aspects, cause the most strident...
    • Save
    • Share
    • Buy Copies
    • From the January 1969 Issue
  • Change Management Requires a Change Mindset

    Leadership & Managing People Digital Article
    • April Rinne
    Our ability to manage change hinges on our ability to manage ourselves, including our fears and anxieties.
    • Save
    • Share
    • Buy Copies
    • May 18, 2023
  • The Hard Side of Change Management

    Leadership & Managing People Magazine Article
    • Harold L. Sirkin
    • Perry Keenan
    • Alan Jackson
    Everyone agrees that managing change is tough, but few can agree on how to do it. Most experts are obsessed with "soft" issues, such as culture and motivation,...
    • Save
    • Share
    • Buy Copies
    • October 01, 2005
  • How to Survive a Recession and Thrive Afterward

    Organizational Development Magazine Article
    • Walter Frick
    According to an analysis led by Ranjay Gulati, during the recessions of 1980, 1990, and 2000, 17% of the 4,700 public companies studied fared very badly:...
    • Save
    • Share
    • Buy Copies
    • From the May–June 2019 Issue
  • CEOs, Step into the Front Lines or Risk Losing Touch

    Leadership & Managing People Digital Article
    • Bill Taylor
    Driving organizational change requires getting closer to both your employees and customers.
    • Save
    • Share
    • Buy Copies
    • May 24, 2023

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