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The Case for a Chief of Staff
Cross-functional management Magazine ArticleCEOs need more support than an executive assistant can provide. -
Why the News Is Not the Truth
Business and society Magazine ArticleBoth the media and the government thrive on crises. When none exist, they create them. -
Reputation and Its Risks
Strategy & Execution Magazine ArticleRegulators, industry groups, consultants, and individual companies have developed elaborate guidelines over the years for assessing and managing risks... -
Sarcasm, Self-Deprecation, and Inside Jokes: A User's Guide to Humor at Work
Leadership & Managing People Magazine ArticleHumor is widely considered essential in personal relationships, but in leaders, it's seen as an ancillary behavior. Though some leaders use humor instinctively,... -
Office of Strategy Management
Strategy & Execution Magazine ArticleThere is a disconnect in most companies between strategy formulation and strategy execution. On average, 95% of a company's employees are unaware of,... -
Leadership Lessons of Mount Everest
Leadership & Managing People Magazine ArticleThe Himalayas are one of nature's most demanding classrooms, but they can teach us important principles about taking charge of our followers--and our... -
How Great Leaders Communicate
Business communication Digital ArticleFour strategies to motivate and inspire your team. -
What Companies Still Get Wrong About Layoffs
Organizational Development Digital ArticleMany cling to the idea that reducing staff is the fastest, easiest way to cut costs. But there are smarter, more humane approaches. -
Why Be Honest If Honesty Doesn't Pay
Leadership & Managing People Magazine ArticleConscience explains why most business men and women keep their word and deal fairly with one another. There is no evidence that honesty pays, despite... -
Reducing Information Overload in Your Organization
Internal communication Digital ArticleDon’t let overcommunication tank productivity. -
The Competitive Advantage of Corporate Philanthropy
Competitive strategy Magazine ArticleMost companies feel compelled to give to charity. Few have figured out how to do it well. -
Ending the War Between Sales and Marketing
Sales & Marketing Magazine ArticleSales departments tend to believe that marketers are out of touch with what's really going on in the marketplace. Marketing people, in turn, believe the... -
How to Answer an Unanswerable Question
Business communication Digital ArticleYou can still give an honest response. -
Don't Just Tell Employees Organizational Changes Are Coming - Explain Why
Leadership & Managing People Digital ArticleAnd explain how they connect to your mission. -
How to Communicate Your Company's Strategy Effectively
Strategy & Execution Digital ArticleDitch the lofty purpose statements and lengthy slide decks. -
Strategy and Society: The Link Between Competitive Advantage and Corporate Social Responsibility
Social enterprise HBR BestsellerGovernments, activists, and the media have become adept at holding companies to account for the social consequences of their activities. Myriad organizations rank companies on the performance of their corporate social responsibility (CSR), and, despite sometimes questionable methodologies, these rankings attract considerable publicity. As a result, CSR has emerged as an inescapable priority for business […] -
The Science of Strong Business Writing
Leadership & Managing People Magazine ArticleBrain scans are showing us in new detail exactly what entices readers. Scientists can see a group of midbrain neurons--the "reward circuit"--light up... -
Change Is Hard. Here's How to Make It Less Painful.
Leadership & Managing People Digital ArticleFour strategies to help you shift your mindset. -
The New Analytics of Culture
Organizational Development Magazine ArticleCulture is easy to sense but hard to measure. The workhorses of culture research--employee surveys and questionnaires--are notoriously unreliable. Studying... -
When Culture Doesn't Translate
Global Business Magazine ArticleAs companies internationalize, their employees lose shared assumptions and norms. People in different countries react to inputs differently, communicate...
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Carrefour China and the Olympic Torch Relay: Managing Corporate Crisis amid Evolving Expectations of Multinational Firms
Global Business Case Study8.95View Details Prior to the 2008 Summer Olympics in Beijing, Chinese people were outraged by repeated interruptions of the Olympic torch relay in Paris on 7 April 2008.... -
HBR's 10 Must Reads on Strategy (including featured article "What Is Strategy?" by Michael E. Porter)
Strategy & Execution Book24.95View Details Is your company spending enormous time and energy on strategy development, with little to show for your efforts? We've combed through hundreds of Harvard... -
Amanda and Kristen: Mented Cosmetics
Innovation & Entrepreneurship Case Study8.95View Details The co-founders (Black HBS alumnae) of an e-commerce beauty startup explore the unmet needs within the beauty industry. This case study examines the entrepreneurial... -
Families First: Leveraging Technology to Build Customer Relationships
Sales & Marketing Case Study8.95View Details By June 2020, the entrepreneurial, client-focused funeral home company Families First Funeral Homes & Tribute Centre (Families First) had expanded to... -
Collision Course: Carlos Ghosn and the Culture Wars That Upended an Auto Empire
30.00View Details In Japan it's called the "Ghosn Shock"--the stunning arrest of Carlos Ghosn, the jet-setting CEO who saved Nissan and made it part of a global automotive... -
Chick-fil-A: Sandwiches and Culture Wars (A)
Organizational Development Case Study8.95View Details The American fast-food chain Chick-fil-A suffered several boycotts promoted by LGTBQ+ organizations after the CEO's public comments regarding his religious... -
Mossack Fonseca: Panama Papers
Technology & Operations Case Study8.95View Details Mossack Fonseca, a Panama-based law firm, specializes in Corporate Law, fiduciary services, investment advice, and international business. In April 2016,... -
Toyota Recalls (B): Mr. Toyoda Goes to Washington
Sales & Marketing Case Study5.00View Details Case describes the testimony to the U.S. Congress of the Toyota CEO and the head of its U.S. motor sales. -
Mercedes and the Moose Test (B)
Leadership & Managing People Case Study5.00View Details The case describes a crisis management situation faced by Mercedes-Benz, a division of Daimler-Benz AG. In 1997 Mercedes introduced a revolutionary new... -
Safeway, Inc.'s Leveraged Buyout (B)
Finance & Accounting Case Study5.00View Details Supplements the (A) case. -
Multinational Corporations in Apartheid-era South Africa: The Issue of Reparations
Global Business Case Study8.95View Details Considers the lawsuits filed on behalf of victims of apartheid against multinationals who operated in South Africa prior to 1994. Reviews the debates... -
Microsoft Security Response Center (B)
Technology & Operations Case Study5.00View Details Supplements the (A) case. -
Southwest Airlines (A), Japanese Version
Sales & Marketing Case Study8.95View Details Southwest Airlines, a small intrastate carrier serving Dallas, Houston and San Antonio, begins service in 1971 in the face of competition by two larger,... -
Honda Canada (B): Tsunami and Sourcing Disruption
Leadership & Managing People Case Study5.00View Details Honda Canada was coping with a communications and supply chain crisis after a triple disaster - an earthquake followed by a tsunami and a nuclear meltdown... -
Listen Up! How to be Appropriately Assertive
Leadership & Managing People Case Study8.95View Details How do you deal with overly aggressive or excessively passive people? When should you push and when should you hang back? Should you ever show your anger,... -
Amway China: Arduous Road to Success (B)
Strategy & Execution Case Study5.00View Details In case (B) of this two-part case series, the Chairman of Amway (China), Eva Cheng, encounters many situations where her negotiation and leadership skills... -
Toyota Recalls (A): Hitting the Skids, Japanese Version
Sales & Marketing Case Study8.95View Details In the fall of 2009, Toyota Motor Corporation, once revered for its commitment to quality and reliability, faced a highly publicized series of recalls... -
Job Corps
Leadership & Managing People Case Study8.95View Details Describes the efforts of the director of Job Corps to stave off the destruction of his agency by the Nixon administration. In this process, the director... -
China's Evolving Labor Laws (B)
Global Business Case Study5.00View Details The (B) case describes how the various business groups responded to the Chinese government's invitation to submit comments on its draft labor contract... -
The Harvard Business Review Good Charts Collection: Tips, Tools, and Exercises for Creating Powerful Data Visualizations
Communication Book65.00View Details A good visualization can communicate the nature and potential impact of ideas more powerfully than any other form of communication. For a long time, "dataviz"...
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The Case for a Chief of Staff
Cross-functional management Magazine ArticleCEOs need more support than an executive assistant can provide. -
Why the News Is Not the Truth
Business and society Magazine ArticleBoth the media and the government thrive on crises. When none exist, they create them. -
Reputation and Its Risks
Strategy & Execution Magazine ArticleRegulators, industry groups, consultants, and individual companies have developed elaborate guidelines over the years for assessing and managing risks... -
Sarcasm, Self-Deprecation, and Inside Jokes: A User's Guide to Humor at Work
Leadership & Managing People Magazine ArticleHumor is widely considered essential in personal relationships, but in leaders, it's seen as an ancillary behavior. Though some leaders use humor instinctively,... -
Office of Strategy Management
Strategy & Execution Magazine ArticleThere is a disconnect in most companies between strategy formulation and strategy execution. On average, 95% of a company's employees are unaware of,... -
Leadership Lessons of Mount Everest
Leadership & Managing People Magazine ArticleThe Himalayas are one of nature's most demanding classrooms, but they can teach us important principles about taking charge of our followers--and our... -
How Great Leaders Communicate
Business communication Digital ArticleFour strategies to motivate and inspire your team. -
What Companies Still Get Wrong About Layoffs
Organizational Development Digital ArticleMany cling to the idea that reducing staff is the fastest, easiest way to cut costs. But there are smarter, more humane approaches. -
Why Be Honest If Honesty Doesn't Pay
Leadership & Managing People Magazine ArticleConscience explains why most business men and women keep their word and deal fairly with one another. There is no evidence that honesty pays, despite... -
Reducing Information Overload in Your Organization
Internal communication Digital ArticleDon’t let overcommunication tank productivity.