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Understanding Leadership (HBR Classic)
Leadership & Managing People Magazine ArticleThe would-be analyst of leadership usually studies popularity, power, showmanship, or wisdom in long-range planning. But none of these qualities is the... -
The Surprising Power of Questions
Leadership & Managing People Magazine ArticleMuch of an executive's workday is spent asking others for information--requesting status updates from a team leader, for example, or questioning a counterpart... -
The Elements of Good Judgment
Leadership & Managing People Magazine ArticleJudgment--the ability to combine personal qualities with relevant knowledge and experience to form opinions and make decisions--is "the core of exemplary... -
The Leader as Coach
Leadership & Managing People Magazine ArticleIn the face of rapid, disruptive change, companies are realizing that managers can't be expected to have all the answers and that command-and-control... -
Management Time: Who’s Got the Monkey?
Delegating Magazine ArticleThe burdens of subordinates always seem to end up on the manager’s back. Here’s how to get rid of them. -
How to Approach an Office Romance (and How Not To)
Communication Best PracticeMany people meet their partners at work - but proceed carefully. -
Storytelling That Moves People
Business communication Magazine ArticleForget about PowerPoint and statistics. To involve people at the deepest level, you need stories. Hollywood’s top writing consultant reveals the secrets of telling them. -
Managers and Leaders: Are They Different? (HBR Classic)
Leadership & Managing People Magazine ArticleManagers and leaders are two very different types of people. Managers' goals arise out of necessities rather than desires; they excel at defusing conflicts... -
How to Become a Better Listener
Listening skills Digital ArticleSharpen these seven skills. -
The Right Way to Fire Someone
Leadership & Managing People Digital ArticleBe simple and to-the-point. -
Writing a Rejection Letter (with Samples)
Communication Digital ArticleA quick no is better than a long maybe. -
Strategic Leadership: The Essential Skills
Management skills Magazine ArticleThe storied British banker and financier Nathan Rothschild noted that great fortunes are made when cannonballs fall in the harbor, not when violins play in the ballroom. Rothschild understood that the more unpredictable the environment, the greater the opportunity—if you have the leadership skills to capitalize on it. Through research at the Wharton School and […] -
Strategies of Effective Interviewing
Job interviews Magazine ArticleWe all think we know how to carry on our side of a two-way business conversation, but we can get much fuller and more-accurate information if we pay careful attention to strategies of effective interviewing. -
The Four Things a Service Business Must Get Right
Technology & Operations Magazine ArticleMany of the management tools and techniques used in service businesses were designed to tackle the challenges of product companies. Although they are... -
How to Run a Meeting
Business communication Magazine ArticleAt critical points things may go wrong, but here are ways of putting them right. -
What to Do If Your Boss Doesn't Like You
Leadership & Managing People Digital ArticleA targeted plan to make things better. -
Six Basics for General Managers
Leadership & Managing People Magazine ArticleSuccessful general managers stress fundamentals. Whatever their leadership style, they invariably focus their efforts on the six tasks that lay the foundation... -
Skills of an Effective Administrator (HBR Classic)
Leadership & Managing People Magazine ArticleEffective administration depends upon three basic personal skills which, for analytical purposes, can be classified as technical, human, and conceptual.... -
How to Tell a Great Story
Communication Best PracticeIt's a skill every leader needs to master. -
Second in Command: The Misunderstood Role of the Chief Operating Officer
Leadership & Managing People Magazine ArticleAsking the question, "What makes a great COO?" is akin to asking "What makes a great candidate for U.S. vice-president?" It all depends on the first name...
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HBR's 10 Must Reads for New Managers (with bonus article "How Managers Become Leaders" by Michael D. Watkins)
24.95View Details Develop the mindset and presence to successfully manage others for the first time. If you read nothing else on becoming a new manager, read these 10 articles.... -
Teaching Smart People How to Learn (Harvard Business Review Classics)
9.99View Details Why are your smartest and most successful employees often the worst learners? Likely, they haven't had the opportunities for introspection that failure... -
SCORE! Educational Centers, Supplement
Leadership & Managing People Case Study5.00View Details Supplements the (A), (B), (C), and (D) cases. -
General Manager's Organizational Challenge: Embedding and Leveraging Capability
Leadership & Managing People Case Study8.95View Details Describes how general managers can build organizational capability in their firms. -
A Note on Getting the Most out of Your Board Meetings
Leadership & Managing People Case Study8.95View Details In your first year as chief executive officer (CEO), you will encounter a host of management challenges and opportunities-all of which can be navigated... -
Becoming a Manager: How New Managers Master the Challenges of Leadership
35.00View Details Making the leap to management and leadership. In your career, or anyone's, there is one transition that stands out as the most crucial--going from individual... -
Co-creation in Question(s): The Metamorphosis of the Montreal Insectarium B - Steering the Co-Creation Process
Leadership & Managing People Case Study5.00View Details In 2010, Anne Charpentier, director of the Montreal Insectarium, a natural history museum dedicated to insects, was mandated to metamorphose her museum,... -
Management Levels at Staples (D): Regional Vice President
Leadership & Managing People Case Study5.00View Details Supplements the (A) case. -
Failure to Communicate: How Conversations Go Wrong and What You Can Do to Right Them
Strategy & Execution Book20.00View Details Your stomach's churning; you're hyperventilating -- you're in a badly deteriorating conversation at work. Such exchanges, which run the gamut from firing... -
HBR's 10 Must Reads on Negotiation (with bonus article "15 Rules for Negotiating a Job Offer" by Deepak Malhotra)
Communication Book24.95View Details Learn to be a better negotiator--and achieve the outcomes you want. If you read nothing else on how to negotiate successfully, read these 10 articles.... -
Next-Level Negotiating (HBR Women at Work Series)
Communication Book24.95View Details Build trust--and create more value. Whether you're negotiating a salary, a deal with a supplier, or your workload, thoughtful preparation increases your... -
Denise Frazer and Paolo Canto: A Case Vignette on Feedback - Denise Frazer's Perspective
Leadership & Managing People Case Study8.95View Details Denise Frazer and Paolo Canto, two HBS students, have decided to give each other feedback on their class participation. While Denise believes that she... -
Expressing Emotion in Interpersonal Interactions
Leadership & Managing People Case Study8.95View Details This note outlines a set of behavioral techniques for expressing emotion effectively in interpersonal interactions. The skillful expression of emotion... -
SCORE! Educational Centers (A)
Leadership & Managing People Case Study8.95View Details Describes the start-up, strategy, organizational design, and operations of SCORE! Educational Centers, an after-school tutoring enterprise. Alan Tripp,... -
HBR's 10 Must Reads 2015: The Definitive Management Ideas of the Year from Harvard Business Review (Paperback + Ebook)
Leadership & Managing People Special Offer34.95View Details A year's worth of management wisdom, all in one place. We've combed through ideas, insights, and best practices from the past year of Harvard Business... -
The Opposable Mind: How Successful Leaders Win Through Integrative Thinking
35.00View Details If you want to be as successful as Jack Welch, Larry Bossidy, or Michael Dell, read their autobiographical advice books, right? Wrong, says Roger Martin... -
The Harvard Business Review Manager's Handbook Hardcover + Ebook + Tools
Leadership & Managing People Special Offer175.00View Details This enhanced version of the "The Harvard Business Review Manager's Handbook" includes 1) a hardcover edition of the book, 2) 17 downloadable tools and... -
Crucial Conversations, Spanish Version
Organizational Development Case Study8.95View Details Todd McKenna, a third-year associate at an investment banking firm, confronts his boss. His boss had told him he would be the top paid associate at the... -
Lincoln Financial Group (A), Japanese Version
Sales & Marketing Case Study8.95View Details LFG reorganizes its business in order to improve customer intimacy. However, to implement the strategy, they need to effect significant changes in the... -
Guidant: Cardiac Rhythm Management Business (A)
Technology & Operations Case Study8.95View Details Examines the choices Guidant must make in research and development spending and new product development. More specifically, CEO Jay Graf considers the...
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Understanding Leadership (HBR Classic)
Leadership & Managing People Magazine ArticleThe would-be analyst of leadership usually studies popularity, power, showmanship, or wisdom in long-range planning. But none of these qualities is the... -
The Surprising Power of Questions
Leadership & Managing People Magazine ArticleMuch of an executive's workday is spent asking others for information--requesting status updates from a team leader, for example, or questioning a counterpart... -
The Elements of Good Judgment
Leadership & Managing People Magazine ArticleJudgment--the ability to combine personal qualities with relevant knowledge and experience to form opinions and make decisions--is "the core of exemplary... -
The Leader as Coach
Leadership & Managing People Magazine ArticleIn the face of rapid, disruptive change, companies are realizing that managers can't be expected to have all the answers and that command-and-control... -
Management Time: Who’s Got the Monkey?
Delegating Magazine ArticleThe burdens of subordinates always seem to end up on the manager’s back. Here’s how to get rid of them. -
How to Approach an Office Romance (and How Not To)
Communication Best PracticeMany people meet their partners at work - but proceed carefully. -
Storytelling That Moves People
Business communication Magazine ArticleForget about PowerPoint and statistics. To involve people at the deepest level, you need stories. Hollywood’s top writing consultant reveals the secrets of telling them. -
Managers and Leaders: Are They Different? (HBR Classic)
Leadership & Managing People Magazine ArticleManagers and leaders are two very different types of people. Managers' goals arise out of necessities rather than desires; they excel at defusing conflicts... -
How to Become a Better Listener
Listening skills Digital ArticleSharpen these seven skills. -
The Right Way to Fire Someone
Leadership & Managing People Digital ArticleBe simple and to-the-point.