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Driving Organizational Change - Without Abandoning Tradition
Leadership & Managing People Digital ArticleTo shift entrenched ways of thinking, leaders need to understand and respect where people are coming from. -
What Does It Actually Take to Build a Data-Driven Culture?
Strategy & Execution Digital ArticleLessons from Kuwait's Gulf Bank. -
The 4 Pillars of Successful Digital Transformations
Strategy & Execution Digital ArticleA framework to help leaders decide where to invest. -
What Makes a Great Leader?
Leadership Big IdeaMastering the ABCs of innovation at scale. -
Implementing New Technology
Technology & Operations Magazine ArticleWhen introducing a new technology to their company, implementation managers must bridge the gap between the designers and the users of the innovation,... -
The Essential Components of Digital Transformation
Strategy & Execution Digital ArticleIt's about so much more than your technology. -
Digital Transformation Is Not About Technology
Strategy & Execution Digital ArticleStrategy, culture, and customer experience are just as important. -
Inside IKEA’s Digital Transformation
Strategy Digital ArticleA Q&A with Barbara Martin Coppola, IKEA Retail’s chief digital officer. -
What Will Management Look Like in the Next 100 Years?
Global Business Big IdeaIn recent years, the practice of management has often felt like an exercise in putting out fires. Facing one social, environmental, and economic crisis... -
Customer Experience in the Age of AI
Customer experience Magazine ArticleThe case for building “intelligent experience engines” -
Building the AI-Powered Organization
AI and machine learning Magazine ArticleTechnology isn’t the biggest challenge. Culture is. -
Developing a Digital Mindset
Technology & Operations SpotlightLearning new technological skills is essential for digital transformation. But it is not enough. Employees must be motivated to use their skills to create... -
The Truth About Blockchain
Technology & Operations Magazine ArticleContracts, transactions, and records of them provide critical structure in our economic system, but they haven't kept up with the world's digital transformation.... -
Half-Truth of First-Mover Advantage
Strategy & Execution Magazine ArticleMany executives take for granted that the first company in a new product category gets an unbeatable head start and reaps long-lasting benefits. But that... -
Coding Isn't a Necessary Leadership Skill - But Digital Literacy Is
Strategy & Execution Digital ArticleHow non-technical leaders can become great collaborators. -
AI Is the Future of Cybersecurity, for Better and for Worse
Technology & Operations Digital ArticleIt will become the problem and the solution. -
How B2B Businesses Can Get Omnichannel Sales Right
Strategy & Execution Digital ArticleBuyers expect the same level of service and flexibility as when they shop in their personal lives. -
Cumulative Advantage
Strategy & Execution Digital ArticleWhy do companies routinely succumb to the lure of rebranding? Because, say A.G. Lafley and Roger L. Martin, the authors of "Customer Loyalty Is Overrated,"... -
Mastering the Three Worlds of Information Technology
Technology & Operations Magazine ArticleThe information age has brought with it a host of new technologies--and an overabundance of choices. Managers are hard-pressed to figure out what all...
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Competing in the New World of Work: How Radical Adaptability Separates the Best from the Rest
30.00View Details The #1 "New York Times" bestselling author on how to use radical adaptability to win in a world of unprecedented change. You've shed antiquated systems... -
Philips' Compact Disc Introduction (C)
Strategy & Execution Case Study5.00View Details Requires students to consider Philip's options in 1991, when it unveiled its digital compact cassette, the next generation in audio technology for the... -
Healthcare and Social Networks
Technology & Operations Case Study8.95View Details Web 2.0 and social networks are changing the nature of communication, and healthcare is not an exception. In this report some of the experiences about... -
Crown Cork & Seal Co., Inc. (Condensed), Japanese Version
Strategy & Execution Case Study8.95View Details A condensed version of Crown Cork & Seal Co., Inc. The principal changes are the elimination of details about the early history of the company and condensation... -
Australian Paper Manufacturers (B)
Technology & Operations Case Study5.00View Details Describes events that occur after the decision point in Australian Paper Manufacturers (A). With these facts and more detailed market projections, this... -
All-in On AI: How Smart Companies Win Big with Artificial Intelligence
35.00View Details A fascinating look at the trailblazing companies using artificial intelligence to create new competitive advantage, from the author of the business classic,... -
Corning Glass Works: The Electronic Products Division (A), Japanese Version
Organizational Development Case Study8.95View Details Describes a division of Corning Glass Works that finds itself with deep financial and organizational problems. Severe conflict and lack of coordination... -
Samuel Slater, Francis Cabot Lowell, and the Beginnings of the Factory System in the United States
Global Business Case Study8.95View Details Deals with the coming of the mechanized textile industry to the United States, and with it, the nation's first factories. Considers the introduction of... -
Digital Transformation at La Presse (A): Crafting a New Digital Strategy, Spanish Version
Strategy & Execution Case Study8.95View Details This (real) case takes place in the context of the newspaper industry, which is being turned upside down by powerful socio-technological changes. It focuses... -
Quanta Research Institute: Rainforest or Hothouse?
Innovation & Entrepreneurship Case Study8.95View Details Barry Lam, the CEO and Founder of Quanta Computer (the largest notebook computer manufacturer worldwide), has recognized for many years, that he had to... -
Brocade: Launching the Multiprotocol Router
Sales & Marketing Case Study8.95View Details Brocade management is preparing for the launch of a new technology for data storage. The multiprotocol router improves on existing technology and has... -
TikTok and Kuaishou: A Tale of Two Short-Video Sharing Apps from China to the Globe
Strategy & Execution Case Study8.95View Details Short videos are the new trend in entertainment and social networking. TikTok/Douyin is the undisputed leader of short video-sharing apps. Less than four... -
Disruptive Technology a Heartbeat Away: Ecton, Inc.
Technology & Operations Case Study8.95View Details Describes an innovating start-up company with a disruptive technology to the large, expensive echocardiography machines that leading cardiologists use... -
HBR's 10 Must Reads 2017: The Definitive Management Ideas of the Year from Harvard Business Review (with bonus article "What Is Disruptive Innovation?")
24.95View Details A year's worth of management wisdom, all in one place. We've reviewed the ideas, insights, and best practices from the past year of Harvard Business Review... -
Pass the Keys (A)
Innovation & Entrepreneurship Case Study8.95View Details It was a cold, blustery February morning in 2019. Pass the Keys co-founders Alex Lyakhotskiy and Zoe Vu were reflecting with their team on the three and... -
Rethinking the Corporate Workplace: Case Managers at Mutual Benefit Life
Organizational Development Case Study8.95View Details In early 1991, a spirit of innovation and organizational change was in the air at Mutual Benefit Life, with the success of the new "case manager" program... -
Competitive Dynamics in Home Video Games (F): The Fall of 3DO, Spanish Version
Strategy & Execution Case Study5.00View Details Outlines the events leading up to 3DO's exit from the home video game licensing business. 3DO's business model is considered flawed because of its incompatibility... -
Agile Transformation of Raiffeisenbank: Culture First
Leadership & Managing People Case Study8.95View Details This case chronicles a successful digital transformation in Russia, where JSC Raiffeisenbank, the Russian branch of the Austrian parent company, reinvented... -
MP3 Portable Audio Players and the Recorded Music Industry
Strategy & Execution Case Study8.95View Details The emergence of the MP3 file-based music format not only disrupted the market for portable audio players, it also had a huge impact on the business models...
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Driving Organizational Change - Without Abandoning Tradition
Leadership & Managing People Digital ArticleTo shift entrenched ways of thinking, leaders need to understand and respect where people are coming from. -
What Does It Actually Take to Build a Data-Driven Culture?
Strategy & Execution Digital ArticleLessons from Kuwait's Gulf Bank. -
The 4 Pillars of Successful Digital Transformations
Strategy & Execution Digital ArticleA framework to help leaders decide where to invest. -
What Makes a Great Leader?
Leadership Big IdeaMastering the ABCs of innovation at scale. -
Implementing New Technology
Technology & Operations Magazine ArticleWhen introducing a new technology to their company, implementation managers must bridge the gap between the designers and the users of the innovation,... -
The Essential Components of Digital Transformation
Strategy & Execution Digital ArticleIt's about so much more than your technology. -
Digital Transformation Is Not About Technology
Strategy & Execution Digital ArticleStrategy, culture, and customer experience are just as important. -
Inside IKEA’s Digital Transformation
Strategy Digital ArticleA Q&A with Barbara Martin Coppola, IKEA Retail’s chief digital officer. -
What Will Management Look Like in the Next 100 Years?
Global Business Big IdeaIn recent years, the practice of management has often felt like an exercise in putting out fires. Facing one social, environmental, and economic crisis... -
Customer Experience in the Age of AI
Customer experience Magazine ArticleThe case for building “intelligent experience engines”