Psychology and neuroscience
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The Eight Archetypes of Leadership
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Digital Article
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What Do Your B2B Customers Really Want?
Sales and marketing Digital ArticleResearch shows they prefer interactions that fuel their psychological needs — even if they require more time or cost more money. -
Why Success Doesn’t Lead to Satisfaction
Personal growth and transformation Digital ArticleIt’s time to confront your unhealthy relationship with achievement. -
Are Our Brains Wired to Quiet Quit?
Neuroscience Digital ArticleNeuroscience has found that passive acceptance is a natural response to prolonged stress. -
Don’t Let Anchoring Bias Weigh Down Your Judgment
Decision making and problem solving Digital ArticleToo often, we overvalue available — but ultimately irrelevant — information. -
A Common Parasite Can Make People More Entrepreneurial
Innovation & Entrepreneurship Magazine ArticleToxoplasma gondii, which is estimated to infect 10% to 50% of the population, affects your brain and makes you disinhibited and less risk-averse. It also... -
Don't Focus on the Most Expressive Face in the Audience
Communication Digital ArticleResearch shows we (wrongly) assume the rest of the group feels the same way. -
Building a Better Workplace Starts with Saying "Thanks"
Leadership & Managing People Digital ArticleThree ways to practice gratitude. -
Overconfidence Is Contagious
Organizational Development Digital ArticleResearch shows that arrogance spreads socially. -
Self-Compassion Will Make You a Better Leader
Leadership & Managing People Digital ArticleIt's easy to be paralyzed by doubt and fear during tough times. -
How to Brace Yourself for Disappointment
Leadership & Managing People Digital ArticleSometimes focusing on the worst-case scenario helps. Sometimes it doesn't. -
Confidence Doesn't Always Boost Performance
Leadership & Managing People Magazine ArticleA team of researchers found that people who were optimistic about their abilities scored no better than people who doubted themselves on a wide range... -
Unartificial Intelligence
Technology & Operations Magazine ArticleA new wave of brain science is upending our understanding of the mind. -
You Need a Personal Highlight Reel
Leadership & Managing People Digital ArticleCollect positive feedback and return to it when you need a boost. -
CEOs, Don't Let Fear and Paranoia Sink Your Leadership
Leadership & Managing People Digital ArticleFresh perspectives and honest communication will help keep you grounded. -
Robots Save Us Time - But Do They Make Us Happier?
Technology & Operations Digital ArticleResearch shows that naming your Roomba might make you feel guilty about relegating your dirty work. -
Restore Your Sense of Control - Despite the Pandemic
Leadership & Managing People Digital ArticleAutonomy leads to adaptability. -
We Actively Avoid Information That Can Help Us
Leadership & Managing People Magazine ArticleWhy do people often resist knowledge that might benefit them? A new study suggests that they do so to protect their self-esteem. -
Why Your Team Should Practice Collective Mindfulness
Leadership & Managing People Digital ArticleThree research-based tips for managers. -
New Mothers, Let's Talk About Your Professional Identity Crisis
Leadership & Managing People Digital ArticleIt's time to rethink how you define success - and yourself. -
It's Okay to Say "No" to Social Events During Covid
Communication Digital ArticleResearch shows we overestimate the cost of rejecting invitations.
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Understanding Leadership (HBR Classic)
Leadership & Managing People Magazine ArticleThe would-be analyst of leadership usually studies popularity, power, showmanship, or wisdom in long-range planning. But none of these qualities is the... -
The Real Leadership Lessons of Steve Jobs
Leadership & Managing People Magazine ArticleThe author, whose biography of Steve Jobs was an instant best seller after the Apple CEO's death in October 2011, sets out here to correct what he perceives... -
Managers and Leaders: Are They Different? (HBR Classic)
Leadership & Managing People Magazine ArticleManagers and leaders are two very different types of people. Managers' goals arise out of necessities rather than desires; they excel at defusing conflicts... -
How to Refuel When You're Feeling Emotionally Drained
Leadership & Managing People Digital ArticleTips for protecting, conserving, and replenishing your energy. -
Sarcasm, Self-Deprecation, and Inside Jokes: A User's Guide to Humor at Work
Leadership & Managing People Magazine ArticleHumor is widely considered essential in personal relationships, but in leaders, it's seen as an ancillary behavior. Though some leaders use humor instinctively,... -
Dealing with Disappointment
Leadership & Managing People Digital ArticleThere are more- and less-healthy ways to cope with it. -
The New Science of Customer Emotions
Sales & Marketing Magazine ArticleWhen a company connects with customers' emotions, the payoff can be huge. Yet building such connections is often more guesswork than science. To remedy... -
Narcissistic Leaders: The Incredible Pros, the Inevitable Cons (HBR Classic)
Leadership & Managing People Magazine ArticleIn the winter of 2000, at the height of the dot-com boom, business leaders posed for the covers of Time, BusinessWeek, and the Economist with the aplomb... -
Growth After Trauma
Leadership & Managing People Magazine Article"At some point we will be able to reflect on the long-term consequences of this terrible time," the author writes. "Almost certainly [they] will include... -
How Dual-Career Couples Make It Work
Leadership & Managing People SpotlightIn her study of more than 100 couples around the globe, the author found that dual-career couples tend to go through three transitions when they are particularly... -
How to Overcome Your Fear of Making Mistakes
Strategy & Execution Digital ArticleStep one: Don't be ashamed of your fear. -
Very Real Dangers of Executive Coaching
Leadership & Managing People Magazine ArticleA personal coach to help your most promising executives reach their potential--sounds good, doesn't it? According to Steven Berglas, executive coaches... -
AI Can Outperform Doctors. So Why Don't Patients Trust It?
Technology & Operations ResearchThey don't think the technology can understand their unique needs. -
What Makes a Good Salesman (HBR Classic)
Sales & Marketing Magazine ArticleDespite millions of dollars spent on combating the high turnover rate among insurance agents, the rate--approximately 50% within the first year and 80%... -
Getting 360-Degree Feedback Right
Organizational Development Magazine ArticleOver the past decade, 360-degree feedback has revolutionized performance management. But one of its components--peer appraisal--consistently stymies executives... -
Why People Aren't Motivated to Address Climate Change
Leadership & Managing People Digital ArticleOur brains have trouble planning for the distant future. -
Could Your Personality Derail Your Career?
Leadership & Managing People Magazine ArticleTwo decades ago the psychologists Robert and Joyce Hogan created an inventory of 11 qualities, ranging from excitable to dutiful, that when taken to the... -
Technology and Human Vulnerability
Technology & Operations Magazine ArticleFor most of the last 50 years, technology knew its place. It's very different today. Technology is not only ubiquitous but has become highly intrusive... -
Web Surveys' Hidden Hazards
Organizational Development Magazine ArticleThe same question posed on the web and in print can yield very different answers, dramatically distorting survey results and misleading management. But,...
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Alive at Work: The Neuroscience of Helping Your People Love What They Do
16.00View Details Poll after poll has confirmed that an astonishing number of workers are disengaged from their work. Why is this happening? And how can we fix the problem?... -
Vancom Transportation, Inc. (B)
Leadership & Managing People Case Study5.00View Details Describes the outcome of the labor relations issues. -
Tufts Health Plan
Technology & Operations Case Study8.95View Details Describes the introduction of capitation by a managed care company and the challenges of managing financial risk in the Medicare population. Focuses on... -
L'Oreal S.A.: Rolling out the Global Diversity Strategy
Global Business Case Study8.95View Details L'Oreal S.A. is in the process of implementing a global diversity strategy. The firm's Europe diversity director is working with various country units... -
Electric Maze Exercise
Organizational Development Case Study8.95View Details This team-based exercise uses an educational tool called "The Electric Maze," developed by Interel Corp., to teach insights about the social and psychological... -
Never Stop Learning: Stay Relevant, Reinvent Yourself, and Thrive
30.00View Details Keep learning, or risk becoming irrelevant. It's a truism in today's economy: the only constant is change. Technological automation is making jobs less... -
Vector (A): Labour Negotiations at Maxime Platform
Strategy & Execution Case Study8.95View Details This series of three sequential cases recounts the story of labour negotiations. The Maxime Platform, France, built in 1916 to accommodate the increasing... -
Nine Things Successful People Do Differently
14.99View Details Are you at the top of your game--or still trying to get there? Take your cues from the short, powerful "9 Things Successful People Do Differently," where... -
Bring Your Brain to Work: Using Cognitive Science to Get a Job, Do It Well, and Advance Your Career
30.00View Details To succeed at work, first you need to understand your own brain. If you're in a job interview, how should you think about the mindset of the interviewer?... -
The Emotionally Intelligent Leader
19.99View Details Become a Better Leader by Improving Your Emotional Intelligence. Bestselling author DANIEL GOLEMAN first brought the concept of emotional intelligence... -
Getting Unstuck: A Guide to Discovering Your Next Career Path
22.00View Details You will experience psychological impasse many times in your life. During these times, you have the sensation that you're stuck or paralyzed. You're convinced... -
Questions of Character: Illuminating the Heart of Leadership Through Literature
35.00View Details Presenting classic leadership dilemmas in a novel and valuable light, Questions of Character helps leaders and aspiring leaders prepare for the opportunities... -
Managing Public Opinion in a Crisis: BP CEO Tony Hayward
Strategy & Execution Case Study8.95View Details BP CEO Tony Hayward (UK) faced intense public scrutiny from many different constituencies in the US in the wake of the oil spill in the Gulf of Mexico.... -
The Jenner Situation
Innovation & Entrepreneurship Case Study8.95View Details Dr. Bill Lemont is the new chief medical officer of a large academic medical center. During his first week on the job he has become aware of the abusive... -
Understanding Communications in One-To-One Relationships
Organizational Development Case Study8.95View Details Introduces the concepts of assumptions, perceptions and feelings, and applies these concepts to the problem of understanding the behavior that takes place... -
Vector (B): Labour Negotiations at Maxime Platform
Strategy & Execution Case Study5.00View Details Case B covers the period between May and October 2001. It describes the change and effects of a new leadership style on the negotiation process. It shows... -
Alain St-Pierre: The Man Who Fought More Than Fire - Part B
Leadership & Managing People Case Study5.00View Details This case tells the story of Alain St-Pierre, fire captain and the most decorated firefighter in Montréal's history, from childhood through retirement.... -
Specialty Medical Chemicals
Leadership & Managing People Case Study8.95View Details A new general manager is supposed to rekindle growth. Seven months later, he questions the abilities of his direct reports. An organizational psychologist... -
Keith Ferrazzi
Organizational Development Case Study8.95View Details Keith Ferrazzi had certainly come a long way. The son of a steelworker and a cleaning lady, he attended an elite elementary school and then a top prep... -
The Curious Case of the Disputed Rabbits
Technology & Operations Case Study8.95View Details Service systems are inherently subject to variability, whether through customers, service providers, suppliers, or unexpected events. Yet customers demand...
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Understanding Leadership (HBR Classic)
Leadership & Managing People Magazine ArticleThe would-be analyst of leadership usually studies popularity, power, showmanship, or wisdom in long-range planning. But none of these qualities is the... -
The Real Leadership Lessons of Steve Jobs
Leadership & Managing People Magazine ArticleThe author, whose biography of Steve Jobs was an instant best seller after the Apple CEO's death in October 2011, sets out here to correct what he perceives... -
Managers and Leaders: Are They Different? (HBR Classic)
Leadership & Managing People Magazine ArticleManagers and leaders are two very different types of people. Managers' goals arise out of necessities rather than desires; they excel at defusing conflicts... -
How to Refuel When You're Feeling Emotionally Drained
Leadership & Managing People Digital ArticleTips for protecting, conserving, and replenishing your energy. -
Sarcasm, Self-Deprecation, and Inside Jokes: A User's Guide to Humor at Work
Leadership & Managing People Magazine ArticleHumor is widely considered essential in personal relationships, but in leaders, it's seen as an ancillary behavior. Though some leaders use humor instinctively,... -
5 Ways to Manage Your Personal Finances
Finance and investing ListicleFirst, let go of your limiting beliefs about money. -
Dealing with Disappointment
Leadership & Managing People Digital ArticleThere are more- and less-healthy ways to cope with it. -
The New Science of Customer Emotions
Sales & Marketing Magazine ArticleWhen a company connects with customers' emotions, the payoff can be huge. Yet building such connections is often more guesswork than science. To remedy... -
Narcissistic Leaders: The Incredible Pros, the Inevitable Cons (HBR Classic)
Leadership & Managing People Magazine ArticleIn the winter of 2000, at the height of the dot-com boom, business leaders posed for the covers of Time, BusinessWeek, and the Economist with the aplomb...