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AI Can Be Both Accurate and Transparent
AI and machine learning Digital ArticleHistorically, tech leaders have assumed that the better a human can understand an algorithm, the less accurate it will be. But is there always a tradeoff? -
8 Questions About Using AI Responsibly, Answered
AI and machine learning Big IdeaHow to avoid pitfalls around data privacy, bias, misinformation, generative AI, and more. -
Ethics in the Age of AI
Management Digital ArticleThe next generations of generative AI, quantum computing, and other emerging technologies don't just pose a challenge for organizational operations and... -
How to Create a Stakeholder Strategy
Business and society Magazine ArticleA data-driven approach to design, measurement, and implementation -
Infusing Digital Responsibility into Your Organization
Technology and analytics Digital ArticleFour strategies based on in-depth studies of 12 large European firms. -
Why Business Leaders Must Resist the Anti-ESG Movement
Corporate social responsibility Digital ArticleRetreat isn’t just inadvisable; it’s dangerous. -
The New Human-Machine Relationship
Automation Magazine ArticleRobots, brain wearables, and digital humans in the workplace -
Neurotech at Work
Business ethics SpotlightWelcome to the world of brain monitoring for employees. -
What Psychological Targeting Can Do
Marketing Magazine ArticleAnd how to use it ethically -
The New Human-Machine Relationship
Management Digital ArticleThis issue's spotlight explores the intersection of people and technology in the workplace, looking specifically at robots, brain wearables, and human-like... -
Research: The Complicated Effects of Pay Transparency
Compensation and benefits Digital ArticleA wave of recent studies looks at the impact of new laws on equity, productivity, turnover, and more. -
How to Work with Your Unionizing Employees
Business and society Digital ArticleApproaches that will lead to better outcomes for both workers and employers. -
Your Company’s Data Is for Sale on the Dark Web. Should You Buy It Back?
Business ethics Digital ArticlePaying for stolen data — even when it’s your own — comes with substantial legal and reputational risks. -
The Risks of Empowering “Citizen Data Scientists”
AI and machine learning Digital ArticleNew tools are making it easier for anyone to use AI. Here’s how to make sure employees are doing so responsibly. -
3 Strategies to Earn Consumer Trust in Email Marketing
Marketing Digital ArticlePeople prefer a personalized message — but are also skeptical of how companies use their data. Here’s how to thread the needle. -
Strategy in a Hyperpolitical World
Politics SpotlightHow to make smart choices when values clash -
Defining Your Organization's Values
Organizational Development Digital ArticleWhat are the bedrock principles underlying your company's mission? This issue's Spotlight package examines how understanding and openly recognizing them... -
Research: Public Opinion Is Not Enough to Hold Companies Accountable
Human rights Digital ArticleCustomers and other stakeholders won’t always push companies to act in accordance with human rights law. -
When — and Why — You Should Explain How Your AI Works
AI and machine learning Digital ArticleFour scenarios in which companies should be prepared to explain an algorithm’s predictions. -
How Greenwashing Affects the Bottom Line
Transparency Digital ArticleCustomers punish hypocrisy.
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Why Business Leaders Must Resist the Anti-ESG Movement
Corporate social responsibility Digital ArticleRetreat isn’t just inadvisable; it’s dangerous. -
8 Questions About Using AI Responsibly, Answered
AI and machine learning Big IdeaHow to avoid pitfalls around data privacy, bias, misinformation, generative AI, and more. -
Neuromarketing: What You Need to Know
Consumer behavior Digital ArticleA report on the state of the art -
A New Model for Ethical Leadership
Leadership & Managing People Magazine ArticleRather than try to follow a set of simple rules ("Don't lie." "Don't cheat."), leaders and managers seeking to be more ethical should focus on creating... -
How to Create a Stakeholder Strategy
Business and society Magazine ArticleA data-driven approach to design, measurement, and implementation -
Building an Ethical Company
Personal ethics Magazine ArticleCreate an organization that helps employees behave more honorably. -
AI Regulation Is Coming
Technology & Operations Magazine ArticleFor years public concern about technological risk has focused on the misuse of personal data. But as firms embed more and more artificial intelligence... -
Customer Data: Designing for Transparency and Trust
Sales & Marketing Magazine ArticleWith the help of technology, companies today sweep up huge amounts of customer data. But they tend to be opaque about the information they collect and... -
Why Be Honest If Honesty Doesn’t Pay
Business ethics Magazine ArticleWe bet on the rational case for trust. Economists, ethicists, and business sages had persuaded us that honesty is the best policy, but their evidence seemed weak. Through extensive interviews we hoped to find data that would support their theories and thus, perhaps, encourage higher standards of business behavior. To our surprise, our pet theories […] -
What’s the Matter with Business Ethics?
Managing people Magazine ArticleIt’s not that managers dislike the idea of doing the right thing… -
Why Is Customer Service So Bad? Because It’s Profitable.
Business ethics Digital ArticleIf customers can’t reach a human, they can’t get their money back. -
How to Design an Ethical Organization
Behavioral science Magazine ArticleA behavioral approach -
How to Speak Up About Ethical Issues at Work
Personal ethics Best PracticeFirst, decide whether you should say something at all. -
The Psychology Behind Unethical Behavior
Leadership & Managing People Digital ArticleUnderstanding it can help keep your worst impulses in check. -
The Secrets to Successful Strategy Execution
Strategy execution Magazine ArticleResearch shows that enterprises fail at execution because they go straight to structural reorganization and neglect the most powerful drivers of effectiveness—decision rights and information flow. -
Recycling for Profit: The New Green Business Frontier
Economics Magazine ArticleHow companies can turn building demand for recycled products into a competitive advantage. -
Sleep-Deprived People Are More Likely to Cheat
Business ethics Digital ArticleFatigue destroys self-control in the face of temptation. -
The Foreign Corrupt Practices Act
Finance and investing Magazine ArticleFor the first 40-plus years of their existence, the federal securities laws did not require or prohibit specific managerial practices in the operation of business, other than a business in one of a handful of closely regulated industries. But with the passage of the Foreign Corrupt Practices Act of 1977, the SEC is equipped to […] -
What a Marine Jet Crash Could Teach Wall Street
Business ethics Digital ArticleI was very encouraged upon reading Peggy Noonan’s Wall Street Journal op-ed, A Tragedy of Errors, and an Accounting, featuring the Marines as an example of an organization that holds itself accountable for its mistakes and shortcomings. Her piece tells the story of a recent Marine aircraft accident during a training flight in southern California. After the jet crashed into a San Diego neighborhood, killing four people -
Do Your Analytics Cheat the Truth?
Analytics and data science Digital ArticleEveryone’s heard the truism that there are lies, damned lies, and statistics. But sitting through a welter of analytics-driven top-management presentations provokes me into proposing a cynical revision: There are liars, damned liars, and statisticians. The rise of analytics-informed insight and decision is welcome. The disingenuous and deceptive manner in which many of these statistics […]
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Personnel Problems
Organizational Development Case Study8.95View Details The CEO of an investment management firm must decide what to do about inappropriate actions by two different employees. While both employees are strong... -
How To Use Virtue in Business: Part A
Leadership & Managing People Case Study8.95View Details How important are virtue and character when the future of a company is on the line? How does the leader decide between two pressing options? Set in 1981,... -
Toxic for Teens? Navigating a Career in the Social Media Industry (B)
Leadership & Managing People Case Study5.00View Details This case is part of the Giving Voice to Values (GVV) curriculum. To see other material in the GVV curriculum, please visit http://store.darden.virginia.edu/giving-voice-to-values.... -
Steve Parker and the GFS-China Technologies Venture (A)
Leadership & Managing People Case Study8.95View Details GFS-China Technologies is a joint venture between Standard Industries (Standard) of the United States and Good Fortune Enterprises (Good Fortune) of China.... -
Net Zero to Net Hero - Can We Gross It? Part 2
Management Case Study5.00View Details NET ZERO TO NET HERO - CAN WE GROSS IT? is a two-part case that highlights the pressing need for businesses to move towards sustainable practices. This... -
The Fukushima Nuclear Disaster: Causes, Consequences, and Implications
Leadership & Managing People Case Study8.95View Details This case study discusses the causes, consequences and implications of the nuclear disaster at Tokyo Electric Power Company's (TEPCO's) Fukushima Dai-ichi... -
Accounting Exam Irregularities in an MBA Program (B)
Organizational Development Case Study5.00View Details Supplement to case W19142 -
How To Use Virtue in Business: Part B
Leadership & Managing People Case Study5.00View Details How important are virtue and character when the future of a company is on the line? How does the leader decide between two pressing options? Set in 1981,... -
General Mills: Responding to the Killing of George Floyd (B)
Leadership & Managing People Case Study5.00View Details Jeff Harmening, CEO of General Mills, one of the world's largest manufacturers of breakfast cereals and packaged foods, was deeply disturbed and instantly... -
Scott Tucker (A): Race to the Top
Finance & Accounting Case Study8.95View Details The case tells the story of the rise and fall of Scott Tucker, an entrepreneur, businessman, passionate race car driver, competitor, and owner of a professional... -
Rajat Gupta
Leadership & Managing People Case Study8.95View Details Rajat Gupta, former managing director of McKinsey & Company, a director of Goldman Sachs, Proctor & Gamble, and AMR, and a well-known philanthropist,... -
Collision Course: Carlos Ghosn and the Culture Wars That Upended an Auto Empire
30.00View Details In Japan it's called the "Ghosn Shock"--the stunning arrest of Carlos Ghosn, the jet-setting CEO who saved Nissan and made it part of a global automotive... -
The Book Deal: Confidential Instructions for the PUBLISHER
Strategy & Execution Case Study8.95View Details A two-party negotiation between an Agent representing a new author and an Editor at a large Publishing Firm. The exercise involves a 1-issue, zero-sum... -
Ethics and Integrity in Business: Navigating Ethical Risks and Transgressions in the Workplace (A)
Leadership & Managing People Case Study8.95View Details In this set of six cases, students are placed into the role of the fictional Andrea Johnson, a recent graduate who has just begun her career at a mid-sized... -
Note on Human Behavior: Differences at Work: The Leadership Challenge
Leadership & Managing People Case Study8.95View Details This note reviews research findings on the leadership challenges of diversity, including the social psychology of similarity and difference, the value... -
Racial Justice: The Insights You Need from Harvard Business Review
22.95View Details Seize this moment to advance racial justice at your organization. In the wake of widespread anti-racism demonstrations across the world, many companies... -
Walmart's Blockchain Quest: Integrating New Technology into a Complex Supply Chain
Technology & Operations Case Study8.95View Details Blockchain is a digital, distributed, immutable ledger designed to build trust among parties without requiring an independent, third-party arbitrator... -
Building the Governance to Take Capital SAFI to the Next Level
Leadership & Managing People Case Study8.95View Details Asset management firm Capital SAFI wanted to attract new strategic investors and expand to other countries. Having the right corporate governance in place... -
Patagonia's Sustainability Strategy: Don't Buy Our Products
Leadership & Managing People Case Study8.95View Details In 2005, Patagonia launched the Common Threads Recycling Program. The goal was to reduce the number of products Patagonia customers purchased through... -
Vodafone in Egypt: National Crises and their Implications for Multinational Corporations (A)
Leadership & Managing People Case Study8.95View Details On Thursday January 27, 2011, hundreds of thousands of protesters in Egypt were vociferously demanding an end to the 30-year rule of President Hosni Mubarak,...
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Why Business Leaders Must Resist the Anti-ESG Movement
Corporate social responsibility Digital ArticleRetreat isn’t just inadvisable; it’s dangerous. -
8 Questions About Using AI Responsibly, Answered
AI and machine learning Big IdeaHow to avoid pitfalls around data privacy, bias, misinformation, generative AI, and more. -
Neuromarketing: What You Need to Know
Consumer behavior Digital ArticleA report on the state of the art -
A New Model for Ethical Leadership
Leadership & Managing People Magazine ArticleRather than try to follow a set of simple rules ("Don't lie." "Don't cheat."), leaders and managers seeking to be more ethical should focus on creating... -
How to Create a Stakeholder Strategy
Business and society Magazine ArticleA data-driven approach to design, measurement, and implementation -
Building an Ethical Company
Personal ethics Magazine ArticleCreate an organization that helps employees behave more honorably. -
AI Regulation Is Coming
Technology & Operations Magazine ArticleFor years public concern about technological risk has focused on the misuse of personal data. But as firms embed more and more artificial intelligence... -
Customer Data: Designing for Transparency and Trust
Sales & Marketing Magazine ArticleWith the help of technology, companies today sweep up huge amounts of customer data. But they tend to be opaque about the information they collect and... -
Why Be Honest If Honesty Doesn’t Pay
Business ethics Magazine ArticleWe bet on the rational case for trust. Economists, ethicists, and business sages had persuaded us that honesty is the best policy, but their evidence seemed weak. Through extensive interviews we hoped to find data that would support their theories and thus, perhaps, encourage higher standards of business behavior. To our surprise, our pet theories […] -
What’s the Matter with Business Ethics?
Managing people Magazine ArticleIt’s not that managers dislike the idea of doing the right thing…