-
How Biometrics Are Transforming the Customer Experience
Innovation Digital ArticleAs technology like facial recognition becomes more pervasive, companies need to prioritize privacy and security. -
If Your Mobile Strategy Can Win Here, It Can Win Anywhere
Sales & Marketing Digital ArticleEmerging market women have little patience for useless apps or poor design. -
3 Things to Watch as the Digital Side of the U.S. Presidential Campaigns Unfold
Government Digital ArticleFor Clinton, digital marketing is a science. For Trump, it’s more of an art. -
Microsoft's Bid to Make Outlook More than Email
Finance & Accounting Digital ArticleThe transition from product to platform. -
Verizon’s CEO on Peak Traffic, Cybersecurity, and Leading a Team from Home
Crisis management Digital ArticleA conversation between Hans Vestberg and HBR Editor-in-Chief Adi Ignatius. -
How Advertisers Can Maximize Mobile Conversions
Marketing Digital ArticleConsumers want intelligent, value-driven offers. -
Can Your Mobile Customers Afford to Watch Your Ads?
Mobile and wireless technology Digital ArticleData plans are expensive, especially in emerging markets. -
The Unanticipated Consequences of a Frictionless Mobile Experience
Technology & Operations Digital ArticleBecoming mobile-friendly engages new kinds of customers - and yields surprising results. -
The Productivity Payoff of Mobile Apps at Work
IT management Digital ArticleAfter all, we interact with our phones 150 times a day. -
Just Hearing Your Phone Buzz Hurts Your Productivity
Personal productivity Digital ArticleNew research on the distracting nature of phone notifications. -
Delivery Technology Is Keeping Chinese Cities Afloat Through Coronavirus
Mobile and wireless technology Digital ArticleLessons for the U.S. and Europe on how to cope with commercial disruption. -
What Happens to Mental Health at Work When Our Devices Know How We Feel?
Cybersecurity and digital privacy Digital ArticleSoon your phone will know how you’re feeling, and it might tell HR. -
In Mobile Advertising, Timing Is Everything
Sales & Marketing Digital ArticleCompanies need an approach that changes as their customers do. -
How Augmented Reality Can — and Can’t — Help Your Brand
Technology and analytics Digital ArticleIs it worth the investment? -
What Would It Take to Disrupt a Platform Like Facebook?
Web-based technologies Digital ArticleNo company is immune to competition. -
Using Mobile Phones to Capture Customer Experiences
Sales & Marketing Digital ArticleThis post is part of Creating a Customer-Centered Organization. How well do you know your customers? We're guessing not as well as you would like to ...... -
Two Cofounders of Xendit on Pioneering Fintech in Southeast Asia
Strategy & Execution Magazine ArticleThe payments platform company Xendit came to life with a pivot. Its founders first built a product that would allow individuals to exchange funds--like... -
Your Biggest Cybersecurity Weakness Is Your Phone
Technology and analytics Digital ArticleAnother thing for CIOs to worry about. -
The Apple Maps Debate and the Real Future of Mapping
Social media Digital ArticleDennis Crowley, founder and CEO of Foursquare, on the future of the social map -
Hackers Are Targeting Your Mobile Phone. Here Are 15 Ways to Slow Them Down
Cybersecurity and digital privacy Digital ArticleDon’t be an easy mark.
-
The Rise and Fall of Nokia (Abridged)
Strategy & Execution Case Study8.95View Details In 2013, Nokia sold its Device and Services business to Microsoft for €5.4 billion. For decades Nokia had led the telecommunications (telecom) industry... -
EOH Holdings Ltd.: From Blacklist to Market Confidence through Corporate Structure and Governance
Finance & Accounting Case Study8.95View Details The share price of EOH Holdings Ltd. (EOH), a company listed on the Johannesburg Stock Exchange and Africa's largest technology service provider, decreased... -
WhatsApp: Tech Watchdogs Collide with Tech Giants
Finance & Accounting Case Study8.95View Details The case provides an alternative view of the antitrust dilemma facing Lina Khan, newly appointed commissioner of the US Federal Trade Commission. Her... -
Tencent, Portuguese Version
Strategy & Execution Case Study8.95View Details Tencent had undergone many transformations since it was founded in 1998 as a simple messaging service. In 2017, it was the largest online games provider... -
iPod vs. Cell Phone: A Mobile Music Revolution?, Spanish Version
Strategy & Execution Case Study8.95View Details In 2006, a nascent market for music-enabled mobile phones was emerging to challenge Apple Computer's dominant position in the digital music industry.... -
InfraCo Asia: Bringing Wireless Broadband to Indonesia's Rural Regions
Global Business Case Study8.95View Details In November 2020, infrastructure investment and development company InfraCo Asia Pte Ltd, investment management firm Gemcorp Capital, and Finnish development... -
Somedia: Diversification by Leveraging Resources and Capabilities
Strategy & Execution Case Study8.95View Details In 2018, the legacy business of Somedia AG (Somedia)-traditional media such as newspapers, radio, and TV-was in structural decline. While its business... -
Telepass: From Tolling to Mobility Platform
Strategy & Execution Case Study8.95View Details Telepass, until very recently the sole processor of electronic toll payments on Italy's highways, has ambitions beyond tolling. Since the mid-2010s, the... -
Mobile Broadband and the Telecommunications Industry in 2011
Innovation & Entrepreneurship Case Study8.95View Details Mobile broadband carriers provide network access to the Internet for a range of devices (typically portable or mobile), including consumer devices such... -
The Digital Factory - Siemens: Electronic Works Amberg
Leadership & Managing People Case Study8.95View Details The Electronic Works Amberg (EWA) was Siemens' most advanced factory. The plant built industrial automation equipment using state-of-the-art manufacturing... -
Bridging the Digital Divide: Indosat's Drive for Broadband Penetration in Indonesia
Strategy & Execution Case Study8.95View Details This case discusses the concepts of broadband and its adoption in developing and developed countries around the world, specifically in Indonesia. The... -
Headspace vs. Calm: A Mindful Competition
Sales & Marketing Case Study8.95View Details By 2021, the mindfulness app wars reached their apex. Over 2,000 meditation apps were available to consumers, but two apps, Headspace and Calm, dominated... -
Hastening Growth at Swift Mobility
Innovation & Entrepreneurship Case Study8.95View Details In 2018, the founder of Swift Mobility in Nakuru, Kenya, Africa was considering her options for the future of her company, which was a Safaricom Plc dealership.... -
Cisco Systems Inc.: Caste Conundrum Regarding Diversity and Inclusion
Organizational Development Case Study8.95View Details Cisco Systems Inc. (Cisco) was a modern technology company with a culturally diverse workforce. In 2008, it embarked on a plan to establish "a culture... -
HiteVision's Channel Conflict Management
Sales & Marketing Case Study8.95View Details In 2015, HiteVision Tech Co. Ltd., a leading Chinese enterprise in the research and development and manufacturing of interactive educational flat-panel... -
Northern Telecom and Netas (A): Turkey's Telecommunications Team
Leadership & Managing People Case Study8.95View Details The Turkish general manager of a successful telecommunications equipment-manufacturing joint venture between the Canadian company Northern Telecom and... -
Twitter India: At a Crossroads between Freedom of Expression and Social Responsibility
Strategy & Execution Case Study8.95View Details In February 2021, the Indian government announced new regulations to increase the accountability of social media companies for misusing their platforms... -
(180) Days of Quibi
Strategy & Execution Case Study8.95View Details Mobile streaming app Quibi was ready to take the entertainment world by storm at its April 2020 launch. Backed by $1.75 billion, influential investors... -
Reliance Communications: On the Brink of Bankruptcy
Finance & Accounting Case Study8.95View Details The case is about a decision problem facing a young analyst on identifying the relative mispricing in bonds issued by RCom in Indian Rupees (INR) and... -
Clear Channel (A): The Rise, 1972-2003
Strategy & Execution Case Study8.95View Details At the end of 2003, Clear Channel Communications, Inc., a diversified media group with revenues of $8.9 billion, could claim leadership positions in all...
-
The Rise and Fall of Nokia (Abridged)
Strategy & Execution Case Study8.95View Details In 2013, Nokia sold its Device and Services business to Microsoft for €5.4 billion. For decades Nokia had led the telecommunications (telecom) industry... -
How Biometrics Are Transforming the Customer Experience
Innovation Digital ArticleAs technology like facial recognition becomes more pervasive, companies need to prioritize privacy and security. -
If Your Mobile Strategy Can Win Here, It Can Win Anywhere
Sales & Marketing Digital ArticleEmerging market women have little patience for useless apps or poor design. -
3 Things to Watch as the Digital Side of the U.S. Presidential Campaigns Unfold
Government Digital ArticleFor Clinton, digital marketing is a science. For Trump, it’s more of an art. -
EOH Holdings Ltd.: From Blacklist to Market Confidence through Corporate Structure and Governance
Finance & Accounting Case Study8.95View Details The share price of EOH Holdings Ltd. (EOH), a company listed on the Johannesburg Stock Exchange and Africa's largest technology service provider, decreased... -
How the Clean Network Changed the Future of Global Technology Competition
Global strategy AudioA U.S. State Department initiative changed the competitive landscape for 5G. Did it create a new era of internet governance or a U.S. vs. China “splinternet”? -
WhatsApp: Tech Watchdogs Collide with Tech Giants
Finance & Accounting Case Study8.95View Details The case provides an alternative view of the antitrust dilemma facing Lina Khan, newly appointed commissioner of the US Federal Trade Commission. Her... -
Tencent, Portuguese Version
Strategy & Execution Case Study8.95View Details Tencent had undergone many transformations since it was founded in 1998 as a simple messaging service. In 2017, it was the largest online games provider... -
Microsoft's Bid to Make Outlook More than Email
Finance & Accounting Digital ArticleThe transition from product to platform. -
iPod vs. Cell Phone: A Mobile Music Revolution?, Spanish Version
Strategy & Execution Case Study8.95View Details In 2006, a nascent market for music-enabled mobile phones was emerging to challenge Apple Computer's dominant position in the digital music industry....