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How to Make Difficult Conversations Worse, as Seen on “Succession”
Difficult conversations Digital ArticleFour common mistakes the Roys – and Cousin Greg – made this week. -
7 Things to Say When a Conversation Turns Negative
Communication Digital ArticleA helpful list of replies and comebacks. -
The Right Way to Fire Someone
Leadership & Managing People Digital ArticleBe simple and to-the-point. -
7 Tricky Work Situations, and How to Respond to Them
Communication Digital ArticleFrom when someone takes credit for an idea to when you have to deliver bad news. -
How to Control Your Emotions During a Difficult Conversation
Communication Digital ArticleGetting worked up will only make things worse. -
Recognizing and Responding to Microaggressions at Work
Organizational Development Digital ArticleWhat to do when you notice a colleague - or yourself - saying something harmful. -
When and How to Respond to Microaggressions
Race Digital ArticleA framework for navigating uncomfortable conversations. -
Do You Hate Your Boss?
Managing conflicts Magazine ArticleHow to deal with it -
How to Handle Difficult Conversations at Work
Communication Best PracticeStart by changing your mindset. -
How to Tell Your Boss You Have Too Much Work
Leadership & Managing People Digital ArticleDon't suffer in silence. -
Dealing with Your Incompetent Boss
Leadership & Managing People Best PracticeEveryone complains about their boss from time to time. In fact, some consider it a national workplace pastime. But there's a difference between everyday... -
4 Types of Employee Complaints - and How to Respond
Leadership & Managing People Digital ArticleWhen managed effectively, complainers can help bosses mitigate risks, identify red flags, and uncover opportunities for growth. -
Preparing to Tell Your Boss "I Quit"
Communication Digital ArticleApproach the conversation with a plan for their reaction - whatever it may be. -
How Managers Can Make Feedback a Team Habit
Feedback Digital ArticleStrategies to help people share fearlessly — and frequently. -
How to Have Difficult Conversations When You Don't Like Conflict
Communication Digital ArticleBe curious and respectful. -
How to Respond When Someone Takes Credit for Your Work
Difficult conversations Best PracticeGet the praise you deserve. -
How to Deal with a Boss Who Behaves Unpredictably
Managing conflicts Digital ArticleLook for triggers and patterns. -
How to Handle a Disagreement on Your Team
Leadership & Managing People Digital ArticleRely on your mediation skills, not your authority. -
The Right Way to Respond to Negative Feedback
Difficult conversations Digital ArticleHow to turn upsetting or surprising information into helpful and productive data. -
A Step-by-Step Guide to Firing Someone
Dismissing employees Digital ArticleThink about it like a no-fault divorce.
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Personnel Problems
Organizational Development Case Study8.95View Details The CEO of an investment management firm must decide what to do about inappropriate actions by two different employees. While both employees are strong... -
Advanced Laser Clinics (B)
Leadership & Managing People Case Study5.00View Details How do you tell one of your direct reports that she stinks? This case explores the dynamics behind having difficult conversations, and giving and receiving... -
HBR Women at Work Boxed Set (6 Books)
125.00View Details Inspiring conversations, advancing together. The HBR Women at Work series spotlights the real challenges and opportunities women experience throughout... -
Managing Your Career (HBR Working Parents Series)
24.95View Details Have the career you want--without putting your family last. Setting and achieving professional goals are complicated when you're managing a career and... -
Michael Lester at Lachlan Consulting
Leadership & Managing People Case Study8.95View Details Michael Lester, a consultant with Lachlan, was frustrated by his client's unwillingness to provide key data for an important presentation. Lester must... -
Failure to Communicate: How Conversations Go Wrong and What You Can Do to Right Them
Strategy & Execution Book20.00View Details Your stomach's churning; you're hyperventilating -- you're in a badly deteriorating conversation at work. Such exchanges, which run the gamut from firing... -
Next-Level Negotiating (HBR Women at Work Series)
Communication Book24.95View Details Build trust--and create more value. Whether you're negotiating a salary, a deal with a supplier, or your workload, thoughtful preparation increases your... -
Denise Frazer and Paolo Canto: A Case Vignette on Feedback - Denise Frazer's Perspective
Leadership & Managing People Case Study8.95View Details Denise Frazer and Paolo Canto, two HBS students, have decided to give each other feedback on their class participation. While Denise believes that she... -
Ramesh Patel at Aragon Entertainment Limited, Chinese Version
Leadership & Managing People Case Study8.95View Details Ramesh Patel, a high potential employee, was excited to be named to the company's New Horizons Board, a select team responsible for producing recommendations... -
Ponce de Leon: Confidential Instructions for Poppie Santoni, Director
Leadership & Managing People Case Study8.95View Details Ponce de Leon (POL) is a four-party negotiation exercise in which a film studio is trying to sign a major actress to star in an upcoming movie. The negotiation... -
Advanced Laser Clinics (C)
Leadership & Managing People Case Study5.00View Details How do you tell one of your direct reports that she stinks? This case explores the dynamics behind having difficult conversations, and giving and receiving... -
HBR's 10 Must Reads on Managing People, Vol. 2 (with bonus article "The Feedback Fallacy" by Marcus Buckingham and Ashley Goodall)
24.95View Details Are you a good boss--or a great one? Get more of the management ideas you want, from the authors you trust, with "HBR's 10 Must Reads on Managing People... -
Pay Scales
Organizational Development Case Study8.95View Details The only female senior partner at a boutique management consulting firm has found out that she is paid less than half of what male partners were making... -
Getting Along Toolkit: Practical Techniques for Dealing with Difficult People at Work
99.95View Details Work relationships can be hard. The stress of dealing with difficult people dampens our creativity and productivity, degrades our ability to think clearly... -
Next-Level Negotiating: Women at Work Discussion Group Toolkit
Sales & Marketing Book79.95View Details The "HBR Women at Work" series, based on the popular HBR podcast of the same name, spotlights the real challenges and opportunities women experience throughout... -
Double Career Negotiation (B): Confidential Instructions for the Medical Doctor
Leadership & Managing People Case Study8.95View Details Supplement to case IN1225. A scored 1-on-1 multi-issue negotiation between two romantic partners (an MBA student and medical doctor). After being away... -
Speak Up, Speak Out (HBR Women at Work Series)
24.95View Details Make yourself heard. Having your voice heard at work can be challenging, whether you're confronting a colleague about an inappropriate comment or trying... -
HBR Guide to Better Mental Health at Work
21.95View Details Build a mentally healthy workplace. Mental health is just as important as physical health. Yet being honest about depression, anxiety, and other psychological... -
C&F Consulting, Inc.
Leadership & Managing People Case Study8.95View Details In July 2009, C&F Consulting, Inc., based in Toronto, sends a team of five brand strategists to work with a client in China on marketing and advertising... -
Authentic Leadership (HBR Emotional Intelligence Series)
19.99View Details What does it mean to be yourself at work? As a leader, how do you strike the right balance between vulnerability and authority? This book explains the...
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My Pronouns Are She/They. What Are Yours?
Difficult conversations First PersonGender pronouns are not a trend — they are a best practice. -
How to Make Difficult Conversations Worse, as Seen on “Succession”
Difficult conversations Digital ArticleFour common mistakes the Roys – and Cousin Greg – made this week. -
Ask an Expert: I’m Jealous of My Friends’ Successes. How Do I Cope?
Emotional intelligence AdviceRemind yourself: Envy makes you human. -
7 Things to Say When a Conversation Turns Negative
Communication Digital ArticleA helpful list of replies and comebacks. -
The Right Way to Fire Someone
Leadership & Managing People Digital ArticleBe simple and to-the-point. -
7 Tricky Work Situations, and How to Respond to Them
Communication Digital ArticleFrom when someone takes credit for an idea to when you have to deliver bad news. -
How to Control Your Emotions During a Difficult Conversation
Communication Digital ArticleGetting worked up will only make things worse. -
Recognizing and Responding to Microaggressions at Work
Organizational Development Digital ArticleWhat to do when you notice a colleague - or yourself - saying something harmful. -
What’s Wrong with Asking “Where Are You From?”
Difficult conversations First PersonIs it a genuine question or a microaggression? -
When and How to Respond to Microaggressions
Race Digital ArticleA framework for navigating uncomfortable conversations.