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A Simple Way to Introduce Yourself
Presentation skills AdviceThink: present, past, future. -
6 Pitching Techniques to Use When Budgets Are Tight
Persuasion Digital ArticleHow to persuade a client or senior executive to spend their limited resources. -
15 Rules for Negotiating a Job Offer
Leadership & Managing People Magazine ArticleThe author, a professor of negotiation at Harvard Business School, offers 15 specific pieces of advice for job candidates: (1) Don't underestimate the... -
The Leadership Odyssey
Leadership & Managing People Magazine ArticleA paradox of business is that while leaders often employ a hands-on, directive style to rise to the top, once they arrive, they're supposed to empower... -
Set-Up-to-Fail Syndrome
Leadership & Managing People Magazine ArticleWhy do some employees perform poorly? Most managers would answer this question by ticking off a list that includes weak skills, insufficient experience,... -
How to Make Difficult Conversations Worse, as Seen on “Succession”
Difficult conversations Digital ArticleFour common mistakes the Roys – and Cousin Greg – made this week. -
Cracking the Code of Sustained Collaboration
Leadership & Managing People Magazine ArticleWhen most organizations strive to increase collaboration, they approach it too narrowly: as a value to cultivate--not a skill to teach. So they create... -
7 Things to Say When a Conversation Turns Negative
Communication Digital ArticleA helpful list of replies and comebacks. -
How to Become a Better Listener
Listening skills Digital ArticleSharpen these seven skills. -
What Great Listeners Actually Do
Listening skills Digital ArticleIt’s about more than keeping quiet. -
The Right Way to Fire Someone
Leadership & Managing People Digital ArticleBe simple and to-the-point. -
7 Tricky Work Situations, and How to Respond to Them
Communication Digital ArticleFrom when someone takes credit for an idea to when you have to deliver bad news. -
Strategies of Effective Interviewing
Job interviews Magazine ArticleWe all think we know how to carry on our side of a two-way business conversation, but we can get much fuller and more-accurate information if we pay careful attention to strategies of effective interviewing. -
What Makes a Leader?
Leadership & Managing People Magazine ArticleWhen asked to define the ideal leader, many would emphasize traits such as intelligence, toughness, determination, and vision--the qualities traditionally... -
How to Control Your Emotions During a Difficult Conversation
Communication Digital ArticleGetting worked up will only make things worse. -
Recognizing and Responding to Microaggressions at Work
Organizational Development Digital ArticleWhat to do when you notice a colleague - or yourself - saying something harmful. -
Sarcasm, Self-Deprecation, and Inside Jokes: A User's Guide to Humor at Work
Leadership & Managing People Magazine ArticleHumor is widely considered essential in personal relationships, but in leaders, it's seen as an ancillary behavior. Though some leaders use humor instinctively,... -
When and How to Respond to Microaggressions
Race Digital ArticleA framework for navigating uncomfortable conversations. -
How to Disagree Productively
Interpersonal skills ResearchThree strategies. -
Do You Hate Your Boss?
Managing conflicts Magazine ArticleHow to deal with it
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Negotiate in a Crisis: Oil Disaster in the Argentine Sea. Confidential Instructions for the National Government Negotiator, Spanish Version
Sales & Marketing Case Study5.00View Details The case aims to exercise skills in decision-making, negotiations, and conflict resolution in extreme crisis management. It is a multi-party negotiation:... -
Personnel Problems
Organizational Development Case Study8.95View Details The CEO of an investment management firm must decide what to do about inappropriate actions by two different employees. While both employees are strong... -
Negotiate in a Crisis: Oil Disaster in the Argentine Sea. Special Instructions for the Major of Puerto Madryn, Spanish Version
Sales & Marketing Case Study5.00View Details The case aims to exercise skills in decision-making, negotiations, and conflict resolution in extreme crisis management. It is a multi-party negotiation:... -
EDM (Energie du Mali)
Leadership & Managing People Case Study8.95View Details In the spring of 2005, the government of Mali was negotiating major changes in the concession of Energie du Mali (EDM), the private firm that operated... -
Diversity in The Workplace: A Legal and Statistical Analysis
Leadership & Managing People Case Study8.95View Details Although most major corporations in the United States claim they are attempting to create a workplace environment reflective of society's diversity (race,... -
Creating and Nurturing your Social Network
Strategy & Execution Case Study8.95View Details Networking is the art of building long-term mutually beneficial relationships, and this note will describe what social networks can do, what networking... -
Australia-Japan Cable: Structuring the Project Company, Japanese Version
Finance & Accounting Case Study8.95View Details In late September 1999, representatives from Telstri, Japan Telecom, and Teleglobe met to discuss the structure of the Australia-Japan Cable (AJC) project,... -
Business Research Corp. (B)
Innovation & Entrepreneurship Case Study5.00View Details Contains a description of a set of related decisions confronting the management and directors of Business Research Corp. (BRC) in April of 1984. BRC needs... -
Negotiate in a Crisis: Oil Disaster in the Argentine Sea. Confidential Instructions for the CEO of Seal S.A., Spanish Version
Sales & Marketing Case Study5.00View Details The case aims to exercise skills in decision-making, negotiations, and conflict resolution in extreme crisis management. It is a multi-party negotiation:... -
HIV, AIDS and Antigua and Barbuda
Global Business Case Study8.95View Details The case "HIV and AIDS in Antigua and Barbuda" allows for discussion of a wide variety of issues related to the application of sophisticated business... -
BMP POLICY MEETING - Confidential Instructions for G. McGuire, Design Engineer
Strategy & Execution Case Study5.00View Details Five-party, four-issue internal negotiation among employees of a major engine manufacturer to agree on procurement guidelines in preparation for external... -
Good Charts Workbook: Tips, Tools, and Exercises for Making Better Data Visualizations
Communication Book35.00View Details You know right away when you see an effective chart or graphic. It hits you with an immediate sense of its meaning and impact. But what actually makes... -
Never Stop Learning: Stay Relevant, Reinvent Yourself, and Thrive
30.00View Details Keep learning, or risk becoming irrelevant. It's a truism in today's economy: the only constant is change. Technological automation is making jobs less... -
Developmental Network Questionnaire, Spanish Version
Organizational Development Case Study6.95View Details The Developmental Network Questionnaire is an instrument designed to reveal information about the sources of developmental assistance in an individual's... -
Teaching Smart People How to Learn (Harvard Business Review Classics)
9.99View Details Why are your smartest and most successful employees often the worst learners? Likely, they haven't had the opportunities for introspection that failure... -
The Eleganzia Group
Sales & Marketing Case Study8.95View Details Eleganzia Group management faces tough decisions heading into the summer of 2010. With tourism on the decline due to the global economic recession, General... -
Good Charts: The HBR Guide to Making Smarter, More Persuasive Data Visualizations
Communication Book35.00View Details A good visualization can communicate the nature and potential impact of information and ideas more powerfully than any other form of communication. For... -
InterSoft of Argentina (C), Spanish Version
Leadership & Managing People Case Study5.00View Details Supplements the (A) and (B) cases. Designed to be handed out at the end of class. -
Hotel Industry
Finance & Accounting Case Study8.95View Details This note teaches the critical elements to understand the fundamentals of hotel investing, ownership and management. It outlines the basics of hotel segmentation,...
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A Simple Way to Introduce Yourself
Presentation skills AdviceThink: present, past, future. -
6 Pitching Techniques to Use When Budgets Are Tight
Persuasion Digital ArticleHow to persuade a client or senior executive to spend their limited resources. -
When You’re Disillusioned at Work, Quitting Isn’t the Only Option
Managing yourself AdviceFigure out why you’re frustrated — and then, come up with a plan to make change. -
15 Rules for Negotiating a Job Offer
Leadership & Managing People Magazine ArticleThe author, a professor of negotiation at Harvard Business School, offers 15 specific pieces of advice for job candidates: (1) Don't underestimate the... -
The Power of Soft Skills: Our Favorite Reads
Emotional intelligence ListicleThe the skills we call “soft” are the ones we need the most. -
How to Write a Meaningful Thank You Note
Psychology AscendSample messages from common workplace scenarios. -
How to Give and Receive Compliments at Work
Giving feedback AdviceUse this checklist. -
The Leadership Odyssey
Leadership & Managing People Magazine ArticleA paradox of business is that while leaders often employ a hands-on, directive style to rise to the top, once they arrive, they're supposed to empower... -
Set-Up-to-Fail Syndrome
Leadership & Managing People Magazine ArticleWhy do some employees perform poorly? Most managers would answer this question by ticking off a list that includes weak skills, insufficient experience,... -
My Pronouns Are She/They. What Are Yours?
Difficult conversations First PersonGender pronouns are not a trend — they are a best practice.