Feedback
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Make Your Enemies Your Allies
Managing conflicts
Magazine Article
Why We Fight at Work
Managing conflicts
Digital Article
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How Managers Can Make Feedback a Team Habit
Feedback Digital ArticleStrategies to help people share fearlessly — and frequently. -
How Leaders Can Get the Feedback They Need to Grow
Receiving feedback Digital ArticleSix tips for soliciting radical candor. -
Women Get “Nicer” Feedback — and It Holds Them Back
Giving feedback Digital ArticleResearch found that a fictional “Sarah” got much kinder feedback than “Andrew,” even when their performance was identical. -
How to Talk with Your Team About the Elephant in the Room
Difficult conversations Digital ArticleA five-step process to discuss problems that feel too threatening, too uncomfortable, or too hidden to bring to the surface. -
When to Give Verbal Feedback — and When to Do It in Writing
Giving feedback Digital ArticleDon’t default to your comfort zone. Deliver your message in the way that works best for the situation. -
Notes of Appreciation Can Boost Individual and Team Morale
Leadership and managing people Digital ArticleGo beyond the generic thank-you note. -
How to Encourage Your Team to Give You Honest Feedback
Management communication Digital ArticleFive reasons people might be hesitant — and how to address their concerns. -
A New Social Contract for Teams
Business management Magazine ArticleMembers must commit to new behaviors to accelerate innovation and growth. -
Life’s Work: An Interview with Jerry Rice
Managing yourself Magazine ArticleThe NFL wide receiver on becoming the best he could be -
What to Do If Your Team Is Underperforming
Underperforming employees Digital ArticleSeven strategies. -
What Are Your Decision-Making Strengths and Blind Spots?
Decision making and problem solving Digital ArticleUnderstanding your style will help you identify which biases that may get in your way. -
Expecting a Bad Performance Review? Here’s How to Prepare.
Managing yourself Digital ArticleSix ways to get ahead of it. -
You Don’t Like Your New Boss. What Should You Do?
Managing up Digital ArticleStart by diagnosing the source of the problem. -
How to Help an Employee Who Struggles with Time Management
Time management Digital ArticleSeven practical steps for managers. -
Think You Have a Great Idea? Ask These 6 Questions to Gain Perspective.
Corporate strategy Digital ArticleYou might not be seeing potential hurdles. -
How to Ask for Feedback from an Interviewer
Job interviews Digital ArticleThe job interview process is a chance for you to learn about yourself, too. -
How to Get the Most out of Peer Support Groups
Leadership development Magazine ArticleA guide to the benefits and best practices -
Research: More Powerful People Express Less Gratitude
Motivating people Digital ArticleHere’s how to make sure you’re an appreciative boss. -
How Your Leadership Style Can Inform Your Parenting
Working parents Digital ArticleApply strengths from work to communicate more effectively with your teenager. -
When Your Boss Labels You a Poor Performer — But You’re Not
Feedback Digital ArticleFour actions to take if you think you’re being judged unfairly.
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Consulting Is More Than Giving Advice
Management Magazine ArticleBy building on a hierarchy of goals, consultants and managers can work toward mutual interests. -
The Performance Management Revolution
Leadership & Managing People Magazine ArticleHated by bosses and subordinates alike, traditional performance appraisals have been abandoned by more than a third of U.S. companies. The annual review's... -
Cracking the Code of Sustained Collaboration
Leadership & Managing People Magazine ArticleWhen most organizations strive to increase collaboration, they approach it too narrowly: as a value to cultivate--not a skill to teach. So they create... -
The Key to Inclusive Leadership
Organizational Development Digital ArticleOvercome unconscious bias using humility and empathy. -
What Great Listeners Actually Do
Listening skills Digital ArticleIt’s about more than keeping quiet. -
Managing Oneself
Organizational Development HBR BestsellerThroughout history, people had little need to manage their careers--they were born into their stations in life or, in the recent past, relied on their... -
The Power of Small Wins
Organizational Development Magazine ArticleWhat is the best way to motivate employees to do creative work? Help them take a step forward every day. In an analysis of knowledge workers' diaries,... -
Do You Hate Your Boss?
Managing conflicts Magazine ArticleHow to deal with it -
The Feedback Fallacy
Feedback Magazine ArticleFor years, managers have been encouraged to praise and constructively criticize just about everything their employees do. But there are better ways to help employees thrive and excel. -
5 Ways to Become More Self-Aware
Leadership & Managing People Digital ArticleTo be a good leader, you have to know yourself. -
How Managers Can Make Feedback a Team Habit
Feedback Digital ArticleStrategies to help people share fearlessly — and frequently. -
How to Respond When Someone Takes Credit for Your Work
Difficult conversations Best PracticeGet the praise you deserve. -
How to Play to Your Strengths
Organizational Development Magazine ArticleMost feedback accentuates the negative. During formal employee evaluations, discussions invariably focus on "opportunities for improvement," even if the... -
The Right Way to Respond to Negative Feedback
Difficult conversations Digital ArticleHow to turn upsetting or surprising information into helpful and productive data. -
The Effective Decision
Decision making and problem solving Magazine ArticleEffective executives do not make a great many decisions. They concentrate on what is important. They try to make the few important decisions on the highest level of conceptual understanding. They try to find the constants in a situation, to think through what is strategic and generic rather than to “solve problems.” They are, therefore, […] -
Why Employees Need Both Recognition and Appreciation
Organizational Development Digital ArticleOne is about what people do; the other is about who they are. -
Ending the War Between Sales and Marketing
Sales & Marketing Magazine ArticleSales departments tend to believe that marketers are out of touch with what's really going on in the marketplace. Marketing people, in turn, believe the... -
How to Give Tough Feedback That Helps People Grow
Leadership & Managing People Digital ArticleThink of yourself as a coach. -
The Right Way to Hold People Accountable
Developing employees Digital ArticleYou need to be clear in five areas. -
Reinventing Performance Management
Organizational Development Magazine ArticleLike many other companies, Deloitte realized that its system for evaluating the work of employees--and then training them, promoting them, and paying...
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Peer Feedback At Stress Engineering Services, Inc. (B): Process Design for the 21st Century
Leadership & Managing People Case Study5.00View Details Donya Brewer, the Director of Human Resources at Stress Engineering Services , was asked to evaluate the firm's peer feedback system and update it to... -
Advanced Laser Clinics (B)
Leadership & Managing People Case Study5.00View Details How do you tell one of your direct reports that she stinks? This case explores the dynamics behind having difficult conversations, and giving and receiving... -
Chung and Dasgupta: Information for Jordan Ramirez
Organizational Development Case Study5.00View Details The "Promotion Process at Chung and Dasgupta, LLP" set of cases explores the roles of general and firm-specific human capital in employee performance... -
5 Years of Must Reads from HBR: 2020 Edition (5 Books)
115.00View Details Five years' worth of management wisdom, all in one place. Get the latest, most significant thinking from the pages of Harvard Business Review in "5 Years... -
Hiring and Managing Others Collection
Organizational Development Special Offer175.00View Details This five-volume digital collection provides straightforward, practical advice on hiring the right people, onboarding new employees, and helping them... -
Next-Level Negotiating (HBR Women at Work Series)
Communication Book24.95View Details Build trust--and create more value. Whether you're negotiating a salary, a deal with a supplier, or your workload, thoughtful preparation increases your... -
Denise Frazer and Paolo Canto: A Case Vignette on Feedback - Denise Frazer's Perspective
Leadership & Managing People Case Study8.95View Details Denise Frazer and Paolo Canto, two HBS students, have decided to give each other feedback on their class participation. While Denise believes that she... -
Advanced Laser Clinics (C)
Leadership & Managing People Case Study5.00View Details How do you tell one of your direct reports that she stinks? This case explores the dynamics behind having difficult conversations, and giving and receiving... -
Candor at Clever
Leadership & Managing People Case Study8.95View Details Clever, a high-growth EdTech company based in San Francisco, had grown quickly in market share (Exhibit 1-2) and headcount (Exhibit 3). As with many high-growth... -
HBR's 10 Must Reads on Communication 2-Volume Collection
Communication Book45.00View Details If you read nothing else on communicating effectively, read these definitive articles from Harvard Business Review. The best leaders know how to communicate... -
HBR's 10 Must Reads on Managing People, Vol. 2 (with bonus article "The Feedback Fallacy" by Marcus Buckingham and Ashley Goodall)
24.95View Details Are you a good boss--or a great one? Get more of the management ideas you want, from the authors you trust, with "HBR's 10 Must Reads on Managing People... -
Next-Level Negotiating: Women at Work Discussion Group Toolkit
Sales & Marketing Book79.95View Details The "HBR Women at Work" series, based on the popular HBR podcast of the same name, spotlights the real challenges and opportunities women experience throughout... -
Delegating Work (HBR 20-Minute Manager Series)
12.95View Details You know you need to delegate some of your work so that you have time to focus on the things that require your expertise. But it's not easy to do. "Delegating... -
HBR Guide to Better Mental Health at Work
21.95View Details Build a mentally healthy workplace. Mental health is just as important as physical health. Yet being honest about depression, anxiety, and other psychological... -
Play@Work at Yonyou: A Warm Cultural Empowerment Tool
Organizational Development Case Study8.95View Details Play@Work is an online system that allows employees to award honorary 'medals' to subordinates, superiors and colleagues for actions that reinforce the... -
Peer Feedback Assignment
Communication Case Study8.95View Details The Peer Feedback Assignment is based on the fact that giving feedback is an essential managerial communication skill. The assignment suggests guidelines... -
Giving Effective Feedback (HBR 20-Minute Manager Series)
Communication Book12.95View Details Whether you're dealing with a problem employee or praising the good work of a colleague, you need to communicate in a way that promotes positive change... -
HBR's 10 Must Reads on Performance Management (with bonus article "Reinventing Performance Management" by Marcus Buckingham and Ashley Goodall)
24.95View Details Performance management is changing. Adapt your approach along with it. For decades, performance management has been seen as an annual chore by managers... -
Managing Teams in the Hybrid Age: The HBR Guides Collection (8 Books)
Management Book160.00View Details Lead your hybrid team to success. The strictly nine-to-five office routine no longer exists, and you may be managing a team that works in several different... -
HBR's 10 Must Reads on Managing People, Vol. 2 (Paperback + Ebook)
Leadership & Managing People Special Offer34.95View Details Are you a good boss--or a great one? Get more of the management ideas you want, from the authors you trust, with "HBR's 10 Must Reads on Managing People...
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How to Give and Receive Compliments at Work
Giving feedback AdviceUse this checklist. -
Consulting Is More Than Giving Advice
Management Magazine ArticleBy building on a hierarchy of goals, consultants and managers can work toward mutual interests. -
The Performance Management Revolution
Leadership & Managing People Magazine ArticleHated by bosses and subordinates alike, traditional performance appraisals have been abandoned by more than a third of U.S. companies. The annual review's... -
Cracking the Code of Sustained Collaboration
Leadership & Managing People Magazine ArticleWhen most organizations strive to increase collaboration, they approach it too narrowly: as a value to cultivate--not a skill to teach. So they create... -
The Key to Inclusive Leadership
Organizational Development Digital ArticleOvercome unconscious bias using humility and empathy. -
What Great Listeners Actually Do
Listening skills Digital ArticleIt’s about more than keeping quiet. -
Managing Oneself
Organizational Development HBR BestsellerThroughout history, people had little need to manage their careers--they were born into their stations in life or, in the recent past, relied on their... -
The Power of Small Wins
Organizational Development Magazine ArticleWhat is the best way to motivate employees to do creative work? Help them take a step forward every day. In an analysis of knowledge workers' diaries,... -
Do You Hate Your Boss?
Managing conflicts Magazine ArticleHow to deal with it -
The Feedback Fallacy
Feedback Magazine ArticleFor years, managers have been encouraged to praise and constructively criticize just about everything their employees do. But there are better ways to help employees thrive and excel.