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The Feedback Fallacy
Feedback Magazine ArticleFor years, managers have been encouraged to praise and constructively criticize just about everything their employees do. But there are better ways to help employees thrive and excel. -
How Managers Can Make Feedback a Team Habit
Feedback Digital ArticleStrategies to help people share fearlessly — and frequently. -
How to Respond When Someone Takes Credit for Your Work
Difficult conversations Best PracticeGet the praise you deserve. -
Why Employees Need Both Recognition and Appreciation
Organizational Development Digital ArticleOne is about what people do; the other is about who they are. -
Ending the War Between Sales and Marketing
Sales & Marketing Magazine ArticleSales departments tend to believe that marketers are out of touch with what's really going on in the marketplace. Marketing people, in turn, believe the... -
How to Give Tough Feedback That Helps People Grow
Leadership & Managing People Digital ArticleThink of yourself as a coach. -
The Right Way to Hold People Accountable
Developing employees Digital ArticleYou need to be clear in five areas. -
Reinventing Performance Management
Organizational Development Magazine ArticleLike many other companies, Deloitte realized that its system for evaluating the work of employees--and then training them, promoting them, and paying... -
6 Things Every Mentor Should Do
Mentoring Digital ArticleEstablish ground rules from the start. -
How to Manage a Toxic Employee
Giving feedback Digital ArticleThere are ways to limit the harm they do. -
The Right Way to Bring a Problem to Your Boss
Communication Digital ArticleSometimes, delivering bad news builds trust. -
Words and Phrases to Avoid in a Difficult Conversation
Managing conflicts Digital Article“It’s not personal” usually means it is. -
How to Help an Underperformer
Managing people Digital ArticleFirst, see if you’re the problem. -
How to Actually Encourage Employee Accountability
Organizational Development Digital ArticleIt's about dignity, fairness, and restoration - not blame. -
How to Help an Employee Who Rubs People the Wrong Way
Giving feedback Best PracticeStart by signaling your good intentions. -
Making Performance Reviews Less Stressful-for Everyone
Leadership & Managing People Digital Articleby Beverly Ballaro -
In Performance Appraisals, Make Context Count
Giving feedback Digital ArticlePeople don’t work in a vacuum. -
Radical Transparency Can Reduce Bias — but Only If It’s Done Right
Giving feedback Digital ArticleWhat research shows about the principles in Ray Dalio’s new book. -
Give Your Colleague the Rating He Deserves--or the One He Wants? (Commentary for HBR Case Study)
Leadership & Managing People Magazine ArticleIn this fictional case, an associate director of business development at a gaming company is selected for a prestigious cross-functional innovation group.... -
Stop Calling People Out
Career coaching Digital ArticleIt might make you feel good, but it’s probably not helping.
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Advanced Laser Clinics (B)
Leadership & Managing People Case Study5.00View Details How do you tell one of your direct reports that she stinks? This case explores the dynamics behind having difficult conversations, and giving and receiving... -
5 Years of Must Reads from HBR: 2020 Edition (5 Books)
115.00View Details Five years' worth of management wisdom, all in one place. Get the latest, most significant thinking from the pages of Harvard Business Review in "5 Years... -
Hiring and Managing Others Collection
Organizational Development Special Offer175.00View Details This five-volume digital collection provides straightforward, practical advice on hiring the right people, onboarding new employees, and helping them... -
Next-Level Negotiating (HBR Women at Work Series)
Communication Book24.95View Details Build trust--and create more value. Whether you're negotiating a salary, a deal with a supplier, or your workload, thoughtful preparation increases your... -
Advanced Laser Clinics (C)
Leadership & Managing People Case Study5.00View Details How do you tell one of your direct reports that she stinks? This case explores the dynamics behind having difficult conversations, and giving and receiving... -
HBR's 10 Must Reads on Communication 2-Volume Collection
Communication Book45.00View Details If you read nothing else on communicating effectively, read these definitive articles from Harvard Business Review. The best leaders know how to communicate... -
HBR's 10 Must Reads on Managing People, Vol. 2 (with bonus article "The Feedback Fallacy" by Marcus Buckingham and Ashley Goodall)
24.95View Details Are you a good boss--or a great one? Get more of the management ideas you want, from the authors you trust, with "HBR's 10 Must Reads on Managing People... -
Next-Level Negotiating: Women at Work Discussion Group Toolkit
Sales & Marketing Book79.95View Details The "HBR Women at Work" series, based on the popular HBR podcast of the same name, spotlights the real challenges and opportunities women experience throughout... -
Delegating Work (HBR 20-Minute Manager Series)
12.95View Details You know you need to delegate some of your work so that you have time to focus on the things that require your expertise. But it's not easy to do. "Delegating... -
HBR Guide to Better Mental Health at Work
21.95View Details Build a mentally healthy workplace. Mental health is just as important as physical health. Yet being honest about depression, anxiety, and other psychological... -
Giving Effective Feedback (HBR 20-Minute Manager Series)
Communication Book12.95View Details Whether you're dealing with a problem employee or praising the good work of a colleague, you need to communicate in a way that promotes positive change... -
HBR's 10 Must Reads on Performance Management (with bonus article "Reinventing Performance Management" by Marcus Buckingham and Ashley Goodall)
24.95View Details Performance management is changing. Adapt your approach along with it. For decades, performance management has been seen as an annual chore by managers... -
Managing Teams in the Hybrid Age: The HBR Guides Collection (8 Books)
Management Book160.00View Details Lead your hybrid team to success. The strictly nine-to-five office routine no longer exists, and you may be managing a team that works in several different... -
HBR's 10 Must Reads on Managing People, Vol. 2 (Paperback + Ebook)
Leadership & Managing People Special Offer34.95View Details Are you a good boss--or a great one? Get more of the management ideas you want, from the authors you trust, with "HBR's 10 Must Reads on Managing People... -
Harvard Business Review 20-Minute Manager Ultimate Boxed Set (16 Books)
200.00View Details This 16-volume, specially priced boxed set makes a perfect gift for aspiring leaders who are short on time but need advice fast, on topics from creating... -
HBR Guide to Coaching Employees
21.95View Details As a manager in today's business world, you can't just tell your direct reports what to do: You need to help them make their own decisions, enable them... -
HBR's 10 Must Reads on Communication, Vol. 2 (with bonus article "Leadership Is a Conversation" by Boris Groysberg and Michael Slind)
Communication Book24.95View Details Is your message getting through? The right communication tactics can motivate your people--and fuel your business. Get more of the ideas you want, from... -
Advanced Laser Clinics (D)
Leadership & Managing People Case Study5.00View Details How do you tell one of your direct reports that she stinks? This case explores the dynamics behind having difficult conversations, and giving and receiving... -
Giving Feedback
Communication Case Study8.95View Details The main objective of this technical note is to examine in depth the theoretical bases that enable a better understanding of the different reactions there... -
Wolfgang Keller at Konigsbrau-TAK (A)
Leadership & Managing People Case Study8.95View Details Wolfgang Keller, manager of the Ukrainian subsidiary of a German beer company, faces a managerial dilemma. His subordinate, Dmitri Brodsky, is a talented...
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How to Give and Receive Compliments at Work
Giving feedback AdviceUse this checklist. -
The Feedback Fallacy
Feedback Magazine ArticleFor years, managers have been encouraged to praise and constructively criticize just about everything their employees do. But there are better ways to help employees thrive and excel. -
The Right Way to Give Negative Feedback to Your Manager
Business communication AdviceIt’s a tricky conversation, but it can be productive. -
How Managers Can Make Feedback a Team Habit
Feedback Digital ArticleStrategies to help people share fearlessly — and frequently. -
How to Respond When Someone Takes Credit for Your Work
Difficult conversations Best PracticeGet the praise you deserve. -
Why Employees Need Both Recognition and Appreciation
Organizational Development Digital ArticleOne is about what people do; the other is about who they are. -
Ending the War Between Sales and Marketing
Sales & Marketing Magazine ArticleSales departments tend to believe that marketers are out of touch with what's really going on in the marketplace. Marketing people, in turn, believe the... -
How to Give Tough Feedback That Helps People Grow
Leadership & Managing People Digital ArticleThink of yourself as a coach. -
The Right Way to Hold People Accountable
Developing employees Digital ArticleYou need to be clear in five areas. -
Reinventing Performance Management
Organizational Development Magazine ArticleLike many other companies, Deloitte realized that its system for evaluating the work of employees--and then training them, promoting them, and paying...